Field Supervisor

Job Title: Doorman Field Supervisor Company: PBS Facility Service Job Summary PBS Facility Service is seeking a Doorman Field Supervisor that will be responsible for managing and supervising a team of doormen, ensuring that they provide quality services to clients. This role requires an individual with strong leadership skills, the ability to make critical decisions, and a passion for problem-solving. The supervisor will be responsible for training and re‑training team members as needed, building a strong team culture, and ensuring that the team meets daily and weekly performance standards. Job Requirements Supervise and manage the daily activities of the doorman team, including scheduling, training, and performance management. Demonstrated ability to lead and motivate a team of doorman and guards. Strong desire to work collaboratively with others to achieve personal and company goals. Ability to think outside the box and solve problems creatively. Motivation to learn and adapt to new systems and processes. Excellent communication skills, with the ability to manage critical situations professionally. Ability to handle and resolve clients complaints and issues in a timely and professional manner. Ensure that all doormen follow building rules and regulations and are in compliance with all safety and security procedures. Must possess a valid driver's license and own a personal vehicle. Job Description Being available to respond to emergencies or provide assistance 24/7. Demonstrating the ability to manage time and multitask without direct supervision. Communicating effectively in English, and fluency in other languages is a plus. Scheduling personnel and handling emergency requests. Providing team members with a schedule every two weeks and updating it as needed. Developing positive relationships with team members and attending team meetings as necessary. Conducting regular site visits to interact with employees and provide support. Training new hires and evaluating performance regularly. Ensuring that employees comply with company policies and building regulations. Documenting all conversations with team members. Handling customer complaints in a timely and professional manner. Reviewing clock‑in and clock‑out times daily and making necessary adjustments. If you have a passion for leadership, problem‑solving, and excellent customer service, we encourage you to apply for this exciting opportunity with PBS Facility Service as our Doorman Supervisor. #J-18808-Ljbffr