Medical Receptionist

Job Description

Job Description

We are looking for a detail-oriented Medical Receptionist to support daily front office operations for a healthcare setting. This contract position is ideal for someone who enjoys creating a welcoming patient experience while managing scheduling, registration, and administrative coordination. The individual in this role will serve as a key point of contact for patients and help keep office workflows organized and efficient.

Responsibilities:
• Welcome patients upon arrival, assist with check-in procedures, and ensure information is entered accurately into office records.
• Coordinate appointment scheduling, confirm upcoming visits, and adjust calendars as needed to support clinic operations.
• Answer incoming calls, respond to routine questions, and direct messages to the appropriate clinical or administrative staff.
• Verify insurance details and collect required documentation before appointments to help streamline patient visits.
• Maintain an orderly reception area and support general front desk activities throughout the day.
• Process patient intake paperwork, update demographic information, and ensure files remain complete and current.
• Communicate clearly with providers, staff, and patients to support smooth daily office flow.• Prior experience in a medical front office, reception, or patient-facing administrative role.
• Ability to manage patient scheduling and front desk responsibilities in a fast-paced healthcare environment.
• Working knowledge of basic medical terminology used in outpatient or clinical settings.
• Experience completing patient check-in tasks with strong attention to detail and accuracy.
• Familiarity with insurance verification processes and collecting required patient information.
• Strong verbal communication, customer service, and organizational skills.
• Ability to handle confidential information professionally and follow office procedures consistently.