Maintenance Operations Manager

Job Description

Job Description

Salary: 55,000 - 70,000

Reinhart Landscaping & Snow keeps properties across central Illinois looking sharp in July and passable in January and none of it happens without someone making sure the equipment, crews, and sites are ready before the sun's up. We're looking for a Maintenance Operations Manager who treats "good enough" as a red flag and sees every property visit as a reflection of the Reinhart name.

General Responsibilities

• Recruit, train, and manage a high-performing team to deliver Maintenance and Snow services.
• Always maintain full staffing levels by effectively communicating needs with employees, managers, and recruiting staff.
• Ensure team adherence to uniform and safety protocols, including equipment training requirements.
• Oversee a variety of services for the Peoria Branch, including mowing, fertilizing, mulching, weed control, and snow operations during winter.
• Manage all aspects of snow operations, including equipment use, repairs, staffing, fuel, and salt supplies. Achieve full operational readiness within 24 hours of a snow event's conclusion.

Financial Responsibilities

• Manage contracts to achieve or exceed bid gross margin percentages.
• Monitor labor, subcontractor, and material costs to ensure they remain within budget.
• Communicate effectively with vendors for orders and track invoices and expenses in compliance with company procedures.
• Achieve proficiency in company business management software.
• Collaborate with the Branch/Account Manager to meet financial targets, including sales, revenue, renewals, payroll, and profit goals.

Customer Relations

• Communicate effectively with the customer and manager via reports, paperwork, and electronic correspondence.
• Maintain accurate records for all equipment, coordinating fleet maintenance with Reinhart mechanics during both green and white seasons. Regularly service and maintain your assigned company vehicle.
• Respond promptly to customer communications during snow season events, ensuring a response time of under five minutes (this responsibility can be delegated).
• Oversee subcontractor work and efficiently schedule employees to provide exceptional service.

Licensing & Accreditation

• Obtain and maintain pesticide applicator licenses within six months of employment.
• Become a Certified Snow Professional (CSP) within 12 months of employment.
• Obtain a Commercial Drivers License (CDL) within 12 months, with expenses covered by Reinhart.

Job Requirements

This is a management-level position requiring:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and understanding of P&L statements.
• A valid drivers license with a clean record.
• Physical activities such as walking, sitting, kneeling, shoveling, raking, bending, light equipment operation, and lifting/carrying over 50 pounds.
  

Work Schedule

• Typical hours: MondayFriday, 6:00 AM4:30 PM, averaging 4550 hours per week.
• Flexibility required based on seasonal demands and emergency services.
  • Must be available/reachable from MondayFriday, 6:00 AM6:00 PM
  • Saturdays may be required during peak seasons depending on workload demands
  • Snow removal is classified as an emergency service that operates 24/7

Compensation & Benefits

• Salary:$55,000 - $70,000 annually
• Paid Time Off:10 days per calendar year (approval required).
• Health Insurance:50% of employee premiums covered by Reinhart (60-day waiting period).
• Company-provided Equipment:
  • Phone or stipend.
  • Laptop.
  • Vehicle (with gas and insurance).
• 401K Retirement Plan:Refer to the employee handbook for additional details.
• Accidental Death and Dismemberment $25,000 paid.