Field Service Technician - Hydrogen Fuel Cell Systems (New York) 1

Field Service Technician – Hydrogen Fuel Cell Systems

Location: East Coast (New York)

Compensation: $35 per hour, depending on experience Full -Time, Permanent

Opportunity Overview

We are seeking a skilled Field Service Technician to support innovative hydrogen fuel cell technology throughout New York and the East Coast . This hands-on position involves troubleshooting, repairing, testing, and maintaining advanced fuel cell equipment while providing excellent customer support. Candidates with electrical and mechanical experience in electric vehicles, heavy-duty transportation, industrial equipment, or related fields are encouraged to apply. Previous hydrogen fuel cell experience is a plus, but not required.

Compensation & Benefits

• $35 per hour, based on experience and qualifications
• 20 days (4 weeks) of paid time off
• Medical and dental coverage beginning on day one
• 401(k) employer match after six months
• Annual bonus opportunity (target and eligibility to be confirmed)
• Technical training and professional development opportunities

Key Responsibilities – Technical Service

• Diagnose, troubleshoot, repair, and maintain hydrogen fuel cell modules and related electrical and mechanical components.
• Perform preventive maintenance, retrofits, refurbishment, and component replacement.
• Conduct functional testing, leak testing, inspections, and equipment performance verification.
• Read and interpret technical drawings, wiring diagrams, schematics, and service manuals.
• Partner with engineering, quality, and technical support teams to resolve complex issues.

Key Responsibilities – Field & Customer Support

• Travel to customer sites in New York and additional East Coast locations.
• Support equipment commissioning, system upgrades, field repairs, and technical troubleshooting.
• Provide responsive customer service and train service partners on safe maintenance and testing practices.
• Maintain complete service logs, inspection reports, repair records, and testing documentation.
• Assist with parts inventory and identify opportunities to improve equipment reliability.

Required Qualifications

• At least 2 years of hands-on field service, equipment maintenance, mechanical/electrical repair, or related technical experience.
• Strong mechanical and electrical troubleshooting skills; familiarity with diagnostic tools and test equipment.
• Ability to interpret wiring diagrams, schematics, and technical service documentation.
• Strong communication, organizational, and independent problem-solving skills.
• Valid driver's license and ability to travel frequently, including occasional overnight travel.
• Ability to work safely at industrial and customer sites and accommodate occasional flexible hours.

Preferred Qualifications

• Technical diploma, trade certification, or relevant education in mechanical, electrical, mechatronics, automotive, or related technology.
• Experience with hydrogen fuel cells, electric vehicles, power systems, industrial machinery, or heavy-duty transportation equipment.
• Experience with commissioning, leak testing, component testing, and electromechanical diagnostics.

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