Store Director - NEW STORE - Madewell

Job Summary As the Store Director, you are accountable for every aspect of your retail store performance. You ensure that the store is driving a profitable business while also focusing on genuine connections with customers that build loyalty and efficient operations. You’ll hire new talent while training and developing your existing team to make sure everyone is contributing to their highest potential. You’ll foster an inclusive work environment where everyone has a shared vision for driving the business and a sense of belonging. What You’ll Do Lead your team and drive your business with a meaningful connection to every aspect of the brand while maximizing profitability. Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns while leading the team to execute service excellence. Manage store operations, systems, and technology while ensuring accountability. Recruit, train, and develop the best talent to build a diverse team that reflects the communities we serve. Partner with the District Manager and management team to curate a collaborative working environment for all associates. Ensure the team is always on track to exceed goals and provide best‑in‑class customer service. Provide feedback to the District Manager (and relevant business partners) to influence a curated product assortment and the visual merchandise in store. Who You Are Have 5+ years of full‑time retail management experience; current Store Director experience is a plus. Passionately support our brand, customers, and teams. Stay up to date with current fashion trends and industry developments. Embrace teamwork, flexibility, and courtesy while executing tasks. Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills. Have scheduling flexibility, including nights, weekends and holidays. Must bend, reach, stretch for products as well as lift, carry and move at least 40 pounds (18 kilograms). Some Perks and Benefits Competitive base pay and bonus programs Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell Competitive Paid Time Off (PTO) plan, including paid holidays 401(k) plan with company matching donations Medical, dental, prescription, vision, and life insurance Entertainment, travel, fitness, and mobile technology discounts Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Salary Range Salary Range: $74,000.00 - $92,000.00. At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job‑related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. Equal Employment Opportunity JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law. We explicitly prohibit discrimination based on the following legally protected characteristics: race, color, ancestry, national origin, religion, sex, pregnancy, childbirth and related medical conditions, marital status, age, sexual orientation, gender identification and expression, legally protected physical or mental disability, genetic information, veteran status or any other basis protected under applicable federal, state or local law. Any behavior or acts that violate this policy will result in disciplinary action up to and including termination. #J-18808-Ljbffr Madewell Stores Madewell, Inc.