Quality Manager

Job Description

Job Description

IEG Plastics is a proud supplier of plastic parts and assemblies to the automotive industry. IEG utilizes state of the art facilities and equipment to provide the highest quality precision plastic parts and assemblies to our customers.

DEPARTMENT: Quality

CORE WORKING HOURS: 1st Shift (Monday - Friday 7:30 am - 4:00 pm)

POSITION TITLE: Quality Manager

REPORTS TO:  Plant Manager

Key Roles and Responsibilities:

• Manage Quality Staff including Quality Inspectors and Quality Technicians.
• Develop training for and train employees on quality processes.
• Create work instructions and operating procedures for new or changed processes.
• Champion document control system.
• Create instructions for and manage quality sorts and product re-work as needed.
• Champion the QMS, manage ISO program and certification, serve as ISO Management Representative.
• Serve as customer liaison regarding quality issues.
• Lead supplier control and development, including reporting.
• Create, maintain and update visual aids.
• Promote best practices among teams and drive and develop training for process, quality improvements, and continuous improvement.
• Lead and/or participate in APQP functions.
• Manage PPAP’s and ability to perform all PPAP functions including documentation, capability studies, dimensional layout, etc.
• Manage the gage calibration and MSA system including calibrations, GR&R, etc.
• Inspection fixture and gage design
• Manage first article and daily inspections. perform inspections as needed.
• Manage part validation testing including thermal cycling tests. Perform testing as needed.
• Manage IMDS including creation of MDS’s.
• Track and report internal and external quality KPI’s.
• Support Production to insure on-time delivery and adherence to policies, procedures, and quality standards.
• Work with Production Manager to reduce cost of quality and customer complaints.
• Establish department goals and supporting metrics based on company objectives.
• Conduct department meetings as required.
• Manage audit program including internal, external, QAV’s, CQI-23 and others as needed.
• Program the CMM and Micro-VU and use various lab equipment.
• Manage and maintain corrective and preventative action systems and lead teams as needed.
• Participate in weekly L10 meetings and EOS planning meetings.
• Track, communicate and facilitate improvements of customer satisfaction.
• Adhere to IEG Plastics’ core values: Positive Thinking is Powerful Thinking, Lock and Load, Individual Contribution to the Group Effort, Do The Right Thing, Aim For The Highest Peak.
  

Qualifications and Experience:

• Minimum 4 Year College Degree or Equivalent Combination of Education and Work Experience.
• ASQ certification a plus
• ISO9001 Certified Lead Auditor

KSA’s- Knowledge, Skills, Attitudes

• Strong analytical and problem-solving skills, demonstrated leadership, project management, and facilitation skills.
• Properly manages internal and external deadlines, ability to manage multiple projects simultaneously.
• Above average written and verbal communication skills.
• Strong commitment to reliability and ethical behavior.
• Ability to maintain confidentiality of sensitive information.
• Computer literate with above average skills in all Microsoft Office products. Knowledge of IQMS is a plus.
• Proven quality management experience in the automotive industry, preferably with plastic injection molding experience.
• Thorough understanding if ISO and IATF standards, APQP, PPAP/FMEA. SPC, and Corrective/Preventative Action.
• Ability to program CMM, Micro-VU and use various other lab equipment such as micrometers, profilometers, etc.
• Expert in blueprint reading and GD&T
• Thorough understanding of AIAG MSA including GR&R.
• Understanding of IMDS.
• Calibration experience.
• Thorough understanding of problem solving tools such as 5Y, Ishikawa fishbone, etc.
• Understanding and ability to perform part validation testing.

Physical Demands/Work Environment

• Mixture of controlled environment and shop floor

BENEFITS:

• • Medical Insurance- After 90 Days of Employment
  • Dental and Vision Insurance- After 90 Days of Employment
  • Company Paid Life Insurance Policy
  • 401K Retirement Plan with up to 4% company match after 1 year of employment
  • Training and Development Opportunities
  • Annual Steel Toe Shoe Allowance
  • Company Paid Uniform Shirts
  • Employee Appreciation Events
  • PTO accrual after 90 Days of employment
  • Annual Retention Bonus
  • EWA (Earned Wage Access) - Wages on Demand