PMHNP + Practice Operations Manager
$110kMindfully Behavioral Health
Job Type
Full-time
- Health, vision, and dental
- Paid time off
- Paid recharge days
- HSA with employer match
- Dependent care FSA
- Employer-paid Life and AD&D insurance
- Employer-paid short-term and long-term disability
- HealthiestYou wellness program - no cost for participation; 100% free healthcare visits
- Employee assistance program
- 401k with generous employer match
- Student loan support
- Paid malpractice insurance
- Crunch fitness discounts
- Voluntary pet insurance
- Provide high-quality, compassionate psychiatric care to a manageable caseload.
- Collaborate with the medical director and practice leadership, providers and care teams to support continuity and clinical excellence.
- Help ensure patients experience a welcoming, efficient, and supportive care environment.
- Autonomy to design and implement workflow improvements.
- Direct input into staffing models, scheduling strategies, and patient flow.
- Partner-not just support-practice leadership in operational decisions.
- Reports to Practice Leader.
- Oversee and improve daily clinic operations, ensuring scheduling, patient flow, and provider support are smooth and effective. Tools include EHR, established reporting systems and existing process manuals.
- Manage provider utilization targets and reporting to help the practice run sustainably.
- Optimize workflows and clinical systems to boost quality, reduce friction, and enhance patient satisfaction.
- Lead a small, high-performing administrative team, supporting clarity, communication, and professional growth.
- Ensure adherence to HIPAA, OSHA, and behavioral health regulations.
- Maintain safety protocols and help create a culture of calm, clarity, and accountability.
- Serve as a thoughtful and professional escalation point for patient concerns.
- Champion responsive, compassionate communication across the practice.
- Keep an eye on trends in patient satisfaction and support continuous improvement.
- Partner with the practice leader on new service lines and improvements that meaningfully enhance care.
- Opportunity for mentorship and support from experienced leaders. Collaborative culture. No figure it out alone as we work as a team.
- Participate in evaluating systems that make clinical and administrative work easier.
- Track KPIs and help drive smart, patient-centered operational decisions.
- Balanced work : meaningful time with patients + purposeful involvement in how the practice operates.
- Variety : clinical care, team leadership, problem solving, and operational decision-making.
- High impact : your ideas help shape a small, tight-knit practice where change happens quickly.
- Growth-oriented : room to expand your leadership skills while maintaining your love for patient care.
- Mission-driven environment : collaborate with a team that deeply values mental health, relationships, and compassionate care.
- Required Board License - PMHNP.
- Ability to work at Cincinnati offices; occasional car travel to other office locations.
- Excellent written and verbal communication skills.
- Organized, detail-oriented, self-motivated and a self-starter.
- Ability to function as an effective member of an integrated healthcare team.
- Two years relevant clinical health experience preferred.
- Healthcare management experience preferred.
$110,000 per year.
Vacancy posted 2 days ago
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