Sales Systems & Airtable Operations Analyst, Premiere & Broadcast

What You’ll Do User Management: Process access requests and manage user permissions across iHeart systems. Automation Maintenance and Optimization: Monitor and troubleshoot automation failures within Airtable and related platforms, ensuring issues are promptly resolved. Data Integrity: Track and respond to data cleanliness alerts, taking corrective action to maintain high-quality data standards. System Maintenance: Perform ongoing cleanup of unused or outdated ecosystem elements (tables, automations, fields, etc.) to improve efficiency. Process Governance: Maintain and update process maps to ensure system documentation remains current and accurate. Operational Support: Serve as a point of contact for internal users requiring support with sales systems and processes. Reporting and Monitoring: Regularly review system logs, usage patterns, and data flows to identify opportunities for efficiency improvements. What You’ll Need Expertise with Airtable, including automation setup and troubleshooting, syncs, interfaces, extensions, etc. Proficiency with developer tools is a plus, but not required. Experience in customer or user support, ideally within a media operations environment. Strong attention to detail and ability to maintain accuracy across multiple systems. Excellent written and verbal communication skills. Ability to work independently while maintaining alignment with team-wide processes and governance standards. Familiarity with data management principles and best practices. What You’ll Bring Respect for others and a strong belief that others should reciprocate. Full proficiency and understanding of the job function. Ability to work independently with minimal guidance. In-depth knowledge of key business drivers and how they impact your team. Experience in team and project management for mid‑size projects. Ability to recognize and mitigate risk. Confidence to solve complex problems using multiple sources of information. Growth mindset and desire for continued knowledge sharing and learning. Understanding of the impact of your own decisions. Ability to identify new opportunities for continued improvement across business. Comfort acting as a trusted advisor for colleagues with less experience. Ability to manage complex and confidential information and influence others to build consensus across all levels. Compensation Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job‑related qualifications, and alignment with market data. $66,300 - $72,000. Location New York, NY: 125 West 55th Street, 10019. Position Type Regular Time, Full time, Salaried. Benefits Employer‑sponsored medical, dental, and vision with a variety of coverage options; company‑provided and supplemental life insurance; paid vacation and sick time; paid company holidays; a Spirit day to encourage volunteerism; a 401K plan; Employee Assistance Program (EAP) at no cost; various voluntary programs such as spending accounts, student loan refinancing, accident insurance, and more. Equal Opportunity Statement The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Non‑Compete will be required for certain positions and as allowed by law. Our organization participates in E‑Verify. Click here to learn about E‑Verify. #J-18808-Ljbffr iHeartMedia