MA Specialty Care Coordinator - Pain Clinic

Position Details Department: RSRCH-GRNT | Pain Clinic Grants Location: Phoenix Shift: Mon-Fri, Days, 7am-4pm Category: Medical Assistants Posting #: 1025822 Employee Type: Full-Time Position Summary The MA Specialty Care Coordinator works under the direction of a licensed healthcare professional and performs various clinical and administrative tasks for a designated department, clinic, or patient population at Phoenix Children’s. This position requires a clinical knowledge base to facilitate patient care, eliminate barriers, improve the overall quality of care, and enhance the patient experience including floating to other locations/departments as directed by leadership. Position Duties Works with the care team to optimize the patient care experience for patients and families; helping patients overcome barriers to care, improving overall quality of care and enhancing patient and clinic flows. Acts as a direct liaison for families within the specified disease population; working collaboratively with patients, providers, nurses, referral coordinators, and office staff. Works collaboratively with unit and provider leadership by contributing in planning, decision-making, and communication to healthcare team Participates with multidisciplinary team to evaluate quality outcomes and patient satisfaction Performs miscellaneous job related duties as requested. Mission To advance hope, healing and the best healthcare for children and their families Vision Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education. We realize this vision by: Offering the most comprehensive care across ages, communities and specialties Investing in innovative research, including emerging treatments, tools and technologies Advancing education and training to shape the next generation of clinical leaders Advocating for the health and well-being of children and families Values We place children and families at the center of all we do We deliver exceptional care, every day and in every way We collaborate with colleagues, partners and communities to amplify our impact We set the standards of pediatric healthcare today, and innovate for the future We are accountable for making the highest quality care accessible and affordable Position Qualifications Education Graduate of a Medical Assistant program accredited by one of the following: CAAHEP, ABHES, or other school approved by the Department of Education. MA certification from American Association of Medical Assistants or American Medical Technologists in lieu of graduation from an accredited course. Experience One year of experience in a healthcare or pediatric setting. Additional Requirements Current BLS certification for Healthcare Provider from the American Heart Association. Certified Medical Assistant from American Association of Medical Assistants (CMA) or American Medical Technologists, (RMA). Certification / License / Registry Requirements For The Position Basic Life Support - Required Certified MA AAMA OR Registered MA (AMT) - Required Physical Requirements & Occupational Exposure/Risk Potential Physical Requirement - Climbing - Occasionally Physical Requirement - Feeling (sensing textures and temperatures) - Frequently Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Frequently Physical Requirement - Hearing - Constantly Physical Requirement - Pushing/pulling - Frequently Physical Requirement - Reaching - Frequently Physical Requirement - Sitting - Frequently Physical Requirement - Standing - Constantly Physical Requirement - Stooping/crouching/kneeling/crawling - Frequently Physical Requirement - Talking - Constantly Physical Requirement - Tasting/smelling - Frequently Physical Requirement - Walking - Constantly Physical Requirement - Near Vision - Frequently Physical Requirement - Far Vision - Constantly Physical Requirement - Color Discrimination - Frequently Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly Physical Requirement - Lift up to 35 pounds without assistance - Frequently Physical Requirement - Lift more than 35 pounds without assistance - Frequently Occupational Exposure/Risk Potential - Inside office environment - Applicable Occupational Exposure/Risk Potential - Confined areas - Applicable Occupational Exposure/Risk Potential - High places - Applicable Occupational Exposure/Risk Potential - Extreme noise levels - Applicable Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable Occupational Exposure/Risk Potential - Hazardous materials exposure - Applicable Occupational Exposure/Risk Potential - Radiation exposure - Applicable Occupational Exposure/Risk Potential - Toxic or caustic chemicals - Applicable #J-18808-Ljbffr Phoenix Children's