Quality Engineer

JOB SUMMARY

The Quality Engineer is the primary contact to support, initiate and drive sustainable corrective and preventative action resolution of technical internal and customer post-shipment inquiries. This position interfaces with customers, sales representatives, SPX FLOW vendors and all internal departments to develop innovative solutions to complex engineering and manufacturing problems experienced by our internal teams and customers.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Function as a technical advisor / problem solver for internal and external teams to promote issue resolution and reduce cost of poor quality (Warranty, scrap and rework).
• Provide technical support to eliminate reoccurrence for internal and externally experienced non-conformances.
• Review verbal and written communication to interpret customer needs and develop action plans.
• Develops innovative solutions to complex engineering and manufacturing production problems through soliciting experience from internal and external sources, identification and implementation of manufacturing process controls by performing process analysis, applying knowledge of product design, fabrication, assembly, tooling, and materials.
• Refine and enhance processes by applying root cause, corrective action continuous improvement and lean manufacturing techniques to areas of production.
• Prepare documentation for new and existing processes and manufacturing procedures. Develop manufacturing work instructions, procedures, and standard work using engineering methods.
• Manage correction of material from goods returned from the field and author root cause and corrective action reports for associated material.
• Maintain activity logs, schedules and performance measures using assigned tools.
• Participate in overall teamwork and recommend process and functional improvements. Monitor and assist with and implement corrective action activities.
• Determine root cause of failure to implement changes in design, tolerances, or processing methods.
• Assures product and process quality by designing error proof mechanisms; establishing standards; and validating manufacturing processes.
• Lead and manage the site's ISO certification program, including maintaining compliance with applicable ISO standards, coordinating internal and external audits, addressing audit findings, and driving corrective actions required to maintain certification.
• Engage in constructive conflict and issue resolution.
• Displays, and leads by example, the SPX FLOW Leadership standards.
• Perform other tasks as assigned by manager.

KEY PERFORMANCE INDICATORS

• Good critical thinking skills with the ability to develop alternative solutions.
• Ability to effectively present information and respond to questions from internal personnel, sales representatives, and customers.
• Technical knowledge of mechanical assemblies. Knowledge of Mixers and their applications is a plus.
• Ability to navigate within an ERP system (SAP) Proficiency in navigating and utilizing ERP systems, including Epicor, to support quality, manufacturing, and material-related activities.
• Software applications proficiency (MS Office, SAP, other technical applications)
• Ability to collaborate with multi-disciplinary teams.
• Ability to write work instructions & related documentation.
• A basic working knowledge of controls
• A positive attitude & hands-on mentality

Education and Experience

• Mechanical / technical engineering Bachelor's degree (B. A.) from four-year College or university; or three to five years of direct mechanical assembly/machining experience; or equivalent combination of education and experience.
• Experience in a manufacturing environment preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is regularly required to sit and use hands, fingers, handle or feel, talk, see, and hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move occasionally lift office and shop products and supplies, up to 40 pounds. Use of the appropriate PPE is required.

The employee is occasionally required to kneel, bend, stoop, walk or work in high precarious places. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and ability to adjust focus. PPE is required.


WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a manufacturing professional office environment. The employee can be exposed to fumes or airborne particles, moving mechanical parts, vibration, and loud noise level while on the production floor.

The noise level in the office work environment is usually moderate.

QUALITY

Quality encompasses all aspects if ITT Flow Technologies business, and every employee shares the responsibility to prevent the occurrence of any nonconformity relating to products, processes, and the quality systems. All employees have an obligation to identify and record any such nonconformity, and through designed channels, initiate and recommend solutions.


DISCLAIMER

ITT Flow Technologies is an Equal Opportunity Employer. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.