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Director, AI-Driven Customer Experience

Salt Digital Recruitment

Salt Digital Recruitment is seeking an experienced Director of Customer Experience to own the full customer journey from onboarding to long-term success in a fast-growing tech environment. Reporting to the CEO, you will unify Customer Success and Support, build scalable processes, and partner with Product and Sales to shape the roadmap while delivering AI-powered outcomes and measurable health metrics. #J-18808-Ljbffr Salt Digital Recruitment

Vacancy posted 4 days ago
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