DJJ OPERATIONS COORDINATOR

DJJ OPERATIONS COORDINATOR

The Office of Fidelity, Accountability, and Support is seeking an individual with knowledge of or experience with Florida Department of Juvenile Justice, who possesses a desire to impact best practices and quality of service delivery in Residential and Probation programs. This person will have an interest and belief in evidence-based practices, be self-motivated, able to work independently and in a team setting, and who is able to travel overnight.

Duties and Responsibilities:

• Utilize advanced knowledge of the Juvenile Justice Information System, Department of Juvenile Justice (DJJ) Probation and Residential Commitment policies and practices, to provide initial and ongoing training and oversight to Probation and Residential staff.
• Utilize understanding of the principles of actuarial assessment. Possess an understanding of the body of criminological research on graduated sanctions, criminogenic risk factors, and needs matching.
• Work with programs to translate research into practice to ensure the quality delivery of evidence-based services.
• Conduct site visits at programs to assess quality of services being provided to youth, quality of assessments being completed, and overall contract adherence related to service delivery.
• Work with program staff to develop best practices for the implementation of evidence-based and research informed programming.
• Provide or broker technical assistance services and training to address problems or deficiencies.
• Provide guidance and oversight related to the Standardized Program Evaluation Protocol (SPEP).
• Provide or broker training/coaching services to include group facilitation, case management, behavior management, risk assessment, documentation, and any other necessary topic to improve service delivery.
• Monitor progress in implementation of quality service delivery, including the quality of any specific treatments or practices in terms of adherence to the model and quality of service.
• Create detailed and highly specialized reports related to delivery of delinquency interventions to youth.
• Complete Standardized Program Evaluation Protocol (SPEP) annual reviews, supplemental reviews, and annual compliance reports.
• Deliver evidence-based training curricula, including but not limited to, Motivational Interviewing, Community Assessment Tool, Residential Assessment for Youth, YES Plan, Effective Group Facilitation, Behavior Management, and Case Management.
• Assist in providing technical assistance, and in the development of an outcome-based corrective action plan (OBCAP), if applicable, and assist with verification monitoring site visits to determine compliance with the OBCAP and provide information to the program area, contract manager, and program/provider.
• Communicate and work in conjunction with headquarters staff, regional staff, program monitors, quality improvement staff, health services, and other staff associated with other program improvement initiatives, and others concerning progress with programs.
• Attend, participate in meetings, trainings and other initiatives related to professional development as authorized by management.
• Perform special projects and other duties as assigned.
• Review confidential juvenile records/facility reporting for information pertaining to status of programs receiving technical assistance.
• Utilize restricted information/data to determine whether appropriate action was taken and potential need for training on restraint/incident reporting.
• Investigate incidents and/or issues as it relates to juveniles in the custody of the Department in programs and facilities as assigned.
• Provide technical assistance and on-site responses as needed.
• Review program staff in relation to their qualifications, academic training, and background experience as it relates to their job duties.
• Communicate and coordinate with other agencies as appropriate to carry out the goals and objectives of the Department.
• Perform other related duties as required or assigned, including but not limited to include providing coverage of duty assignment of other staff.

Knowledge, Skills and Abilities:

• Knowledge of inferential statistical methods, social science research methods, and standards of evidence.
• Knowledge in the area of program design and operation.
• Ability to communicate effectively verbally and in writing, and the ability to provide clear and precise directions.
• Knowledge of criminogenic risk factors, basic principles of cognitive behavioral therapy, motivational interviewing techniques, and evidence-based practice.
• Knowledge in the area of implementation process and program readiness for change.
• Ability to understand and apply rules, regulations, policies and procedures relating to operational activities.
• Ability to gather and organize data into a logical format for presentation in reports, documents and other written materials.
• Ability to work independently, plan, organize, and coordinate work assignments.
• Ability to assess training needs.
• Knowledge of the principles, methods and techniques of adult learning.
• Ability to use desktop and laptop computers, tablets, cell phones, and various audio-visual equipment and the MS Office software suite.
• Ability to use the Juvenile Justice Information System, including the PMM system.
• Ability to meet deadlines.
• Ability to maintain confidential information.
• Ability to take lead role on projects.
• Skill in building interpersonal relationships.
• Incumbent must have ability to travel throughout the state as needs arrive, on short notice.

Preferred Qualifications:

• A bachelor's degree and two years of professional experience in juvenile justice delinquency, prevention, probation, residential services, or quality improvement.
• Experience using Microsoft software.
• Due to the nature of the work, overnight travel is sometimes required. Ability to occasionally Travel may be with little to no notice.

Special Notes:

• All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions.
• DJJ participates in E-Verify (Employment Eligibility).
• When identified on a position description, a valid driver's license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver's license within 30 days of hire.
• Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrective Lenses Restriction are acceptable, provided the driver wears corrective lenses while operating the vehicle.
• The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
• The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
• Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
• The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
• VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.