Global Program Specialist, Digital Buildings

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Overview As a Global Program Specialist focusing on Digital Building Programs, you are a critical team member, ensuring our project managers and delivery teams operate with maximum efficiency, financial integrity, and compliance. This role moves beyond task completion to contributing to process enhancements, risk mitigation, and continuous improvement. You will be entrusted with managing financial and documentation segments of technical real estate projects acting as a subject matter expert and primary point of contact for mission-critical program functions. We are looking for an organized, proactive problem-solver and process champion capable of transforming operational support into a strategic advantage for project execution.Key ResponsibilitiesFinance & Contract Management (50%)Program Operations (30%)Governance & Reporting (20%)Finance & Contract ManagementFinancial Oversight: This role will be the primary financial point of contact for the project delivery team, collaborating closely with JLL and client finance teams across the financial life-cycle of the program.WO Creation & Management: Partner with regional project teams to prepare, issue and monitor vendor work orders.Invoice Authorization & Validation: Work with JLL stakeholders to authorize vendor invoices in Corrigo once work completion is confirmed. Lead the final validation of invoices against Task Order scope and PO amounts, exercising high scrutiny to ensure billing accuracy prior to payment release.Contract Management: Ensure Top Line Service Management and Regional Project Delivery task orders are current and accessible to program stakeholders.Partner Integration: Liaison with client and internal teams to support programmatic financial & contract management processes. Program Coordination & OperationsProgram Coordination: Manage day-to-day program operations, including maintaining and enhancing playbooks, MOPs, training materials, systems and group access management.Site Coordination & Access: Notify stakeholders once Work Orders (WOs) are issued, and seamlessly coordinate schedules, site access, and vendor badging.Meeting Administration: Attend weekly Remediation sync calls and weekly vendor calls to manage external partnerships and track project progress.Strategic Partnership: Partner directly with project delivery teams and service lines to identify and implement process efficiencies.Adaptable Support: Respond to planned or unplanned time-sensitive requests, enabling PjMs to maintain focus on high-priority client delivery tasks.Governance & ReportingProgram Reporting: Lead and/or contribute to financial, operational and client-facing reports.Project Auditing & Compliance: Perform end-to-end project audits, including financial reconciliations and operational reviews, while ensuring all key deliverables and documents are maintained for program records.Single Source of Truth: Monitor project reporting data sheets to ensure timely updates, enabling stakeholders to track progress with high confidence.Continuous Improvement: Proactively document and streamline complex financial and administrative processes, contributing to the evolution of the program’s operational efficiencies.Qualifications and SkillsA Bachelor's degree from an accredited college or university is required.Equivalent professional certification or extensive related work experience (5+ years) may be considered in lieu of a degree.Minimum of 3+ years of progressive experience in program & project management delivery, financial coordination, or construction/technical administration.Proven mastery in managing project budgets, invoicing, purchase orders, and complex financial reconciliation within enterprise resource planning (ERP) systems (e.g., SAP, Oracle, JD Edwards) and work order systems (e.g., Corrigo).Superior organizational and analytical skills with a demonstrated ability to quickly comprehend, analyze, and interpret complex financial or operational documents and solve high-stakes issues with speed and flexibility.Excellent written and verbal communication skills, capable of providing efficient, timely, reliable, and courteous service to internal partners, coupled with a high degree of accuracy and commitment to data and document integrity.This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Expected compensation for this position:95,600.00 – 125,770.00 USD per yearFinal compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:Remote –Austin, TX, Chicago, IL, Los Angeles, CA, Mountain View, CA, New York, NYIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.SummaryLocation: Mountain View, CA; Chicago, IL; Austin, TX; Los Angeles, CA; New York, NYType: Full time