Sales Associate, Citadel

Job Description

Job Description

Description

SALES ASSOCIATE, CITADEL

THE PURPOSE: 

The Sales Associate delivers an exceptional customer experience by bringing True Religion’s brand, product, and selling culture to life on the sales floor. This role is responsible for driving individual sales results, supporting store goals, and maintaining brand and operational standards through strong customer engagement, product knowledge, and execution.

THE ROLE (what you are accountable for):

• Deliver Exceptional Customer Experience: Greet and engage every customer, build genuine connections, and provide knowledgeable, brand-right service.
• Drive Sales Results: Achieve individual sales goals while supporting overall store performance and team success.
• Product & Brand Knowledge: Maintain a strong understanding of True Religion product, fits, styles, and promotions to confidently support customer needs.
• Sales Floor Execution: Support merchandising, floor moves, recovery, and visual standards to maintain an organized, visually appealing store.
• Operational Excellence: Accurately operate POS systems, process transactions, and support inventory accuracy, including replenishment and stockroom organization.
• Inventory & Shipment Support: Assist with receiving, tagging, stocking, and communicating any discrepancies or damages to leadership.
• Team Collaboration: Work collaboratively with store leadership and peers to support daily priorities and create a positive team environment.
• Asset Protection & Safety: Follow all policies and procedures to protect company assets and maintain a safe work environment.
• Other assigned tasks as needed

YOU ARE:
You are an energetic and customer-focused brand ambassador who thrives in a fast-paced retail environment. You bring a positive attitude, a strong work ethic, and genuine enthusiasm for fashion and denim. You enjoy connecting with customers, are motivated by sales goals, and take pride in representing the True Religion brand through your service, style, and teamwork.

REQUIRED MINIMUM EXPERIENCE

• 6+ months of retail sales or customer-facing experience preferred
• High school diploma or equivalent required
• Strong communication and customer engagement skills
• Ability to work in a fast-paced, high-volume retail environment
• Comfortable learning and using POS systems and retail technology
• Ability to work a flexible schedule, including weekends, evenings, holidays, and peak retail hours
• Must be 18 years of age or older

ADDITIONAL ROLE INFORMATION

• Compensation: The anticipated base salary range for this role is $18.47 per hour. This is a part-time, non-exempt position. This range represents the low and high ends of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity.
• Perks: We offer a mix of benefits and perks designed to support our employees both on and off the sales floor. Eligible employees may participate in health benefits, a 401(k) savings plan with company match, merchandise discounts, and additional programs. Eligibility for certain benefits is based on position and hours worked in accordance with company policy.
• Physical & Work Requirements: This role requires the ability to maneuver on the sales floor and stockroom, as well as stand for extended periods of time, walk, bend, stoop, reach, climb ladders, and lift or carry up to 50 pounds. Must be able to work a flexible schedule, including weekends, evenings, holidays, and peak retail hours.
• Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements.