Operations Manager

As Operations Manager at our Dallas UAC, you'll run the day-to-day of a high-volume reverse logistics operation - receiving, sorting, dispositioning, and moving returned product back into the supply chain. This is a hands-on leadership role where you'll direct a team of 20-50 supervisors and frontline associates, own disposition accuracy and throughput, and serve as the primary point of contact for the customers we recover value for. If you're a proven operations leader who thrives in fast-paced warehouse environments and wants full ownership of a site with real visibility and growth opportunity, this role puts you in the driver's seat from day one.

Base Salary: $70,000 - $75,000 per year

Here's What We Offer:

• Daily Pay Option - Access your earnings as you work; don't wait for payday.
• Medical Insurance - 3 Blue Cross Blue Shield plan options with low weekly premiums starting at $28.75
• Dental Coverage - 100% preventive care covered with MetLife plans starting at $5.76 per week.
• Vision Benefits - $10 eye exams and $150 frame allowance through Superior Vision by MetLife starting at $1.46 per week
• Health Savings Account (HSA) - Company contribution up to $750 annually with tax-advantaged savings.
• 401(k) with Company Match - Secure your future with immediate company-backed contributions.
• FREE Life & AD&D Insurance - Basic coverage provided at no cost from day one.
• Voluntary Disability (STD/LTD) - Up to 60% income replacement to protect your paycheck.
• Prescription Drug Coverage - Low copays starting at just $10 for generic medications.
• Employee Assistance Program (EAP) - Free, confidential 24/7 support for mental health and work-life balance.
• Telehealth Access - 24/7 virtual doctor visits to save you time and high-cost ER visits.
• Financial Wellness Coaching - Free access to tools for budgeting, debt management, and student loan resources.
• LifeMart Employee Discounts - Save on travel, electronics, and entertainment through ADP.
• Dell Employee Purchase Program - Exclusive discounts on personal tech and home office gear.
• Additional Voluntary Benefits - Identity theft protection, legal services, and pet insurance.
• Career Advancement - We prioritize internal promotions and provide ongoing operations leadership training.

What We're Looking For

Required Qualifications

• Education: Bachelor's Degree in Business, Operations, Supply Chain, or a related field.
• Leadership Experience: 3+ years of operations, site, or warehouse management experience.
• Team Management: Proven track record of leading and developing teams of 20+ employees in warehouse, manufacturing, or distribution environments.
• Financial Oversight: Direct experience with P&L (Profit & Loss) or cost-center management is required.
• Technical Skills: Proficiency with Microsoft Office Suite, specifically Excel, Outlook, and Word.
• Problem Solving: A "hands-on" approach to troubleshooting and implementing operational solutions.
• Physical & Legal: Ability to lift up to 50-100 lbs as business needs require and possession of a valid Driver's License.

Preferred Experience

• Customer Operations: Experience working inside or directly supporting a Walmart Distribution Center.
• Industry Background: Prior experience in pallet operations, recycling, 3PL services, or high-volume manufacturing.
• Safety Standards: A strong background in maintaining high safety standards and regulatory compliance (OSHA).
• Fast-Paced Environments: Familiarity with high-volume, customer-embedded operations where inventory flow is critical.

What You'll Be Doing

• Lead, train, coach, and develop a team of 20+ onsite supervisors and frontline employees to meet facility goals.
• Provide daily, hands-on leadership to foster a safety-first, high-performance culture through clear expectations and accountability.
• Serve as the primary on-site point of contact for Walmart DC leadership to ensure exceptional customer service and smooth inventory flow.
• Oversee daily warehouse, production, and pallet operations, including sorting, repair, and distribution.
• Manage facility layout and storage strategies to maximize space, optimize material movement, and improve inventory flow.
• Ensure ironclad compliance with OSHA regulations, company safety policies, and environmental standards.
• Troubleshoot operational, safety, or personnel issues across the facility and implement effective corrective actions.
• Partner with Regional Managers and Operations VPs to manage P&L, control costs, and implement waste reduction strategies.
• Conduct regular audits, inventory cycle checks, and compliance reviews to maintain accuracy and an audit-ready facility.
• Prepare and analyze operational, financial, and administrative reports to track production metrics and site profitability.
• Ensure proper standards for stacking, labeling, handling, and storage of goods are maintained at all times.
• Maintain a clean, organized, and professional warehouse environment to support operational efficiency.
• Coordinate the movement of goods between departments and oversee the appropriate handling of returns and damages.
• Communicate timely operational updates and service performance expectations to internal and external stakeholders.
• Work closely with HR and Risk teams to ensure company policies are administered fairly and consistently.

Work Environment:

• While performing the duties of this job, the employee will primarily work in a warehouse environment. This may include exposure to dust, fluctuating temperatures (hot and cold), and moderate to high noise levels. Steel-toed boots and other personal protective equipment (PPE) will be required.

PLA and its Family of Companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you need assistance or accommodation during the application process because of a disability, it is available upon request by contacting View email address on click.appcast.io. The company is pleased to provide such assistance, and no applicant will be penalized because of such a request.