Intensive Family Support Coordinator

About us!

Here at Communitas, we are dedicated to delivering individualized, family-centered services, programs, and support for people with intellectual and developmental disabilities, throughout their life span and in their communities. 

Why work for us?

Recognized and honored as a Top Workplace for 2025 – Communitas is proud to welcome you to a work environment that is dedicated to rewarding and supporting our valued employees for their hard work, passion, creativity, and relentless drive to make a positive impact in our community.

As a Communitas employee, you are the heart, soul, and foundation of our agency, and contribute to a meaningful and lasting impact on the lives of others. This dedication and collaborative spirit that our employees exhibit each day makes our mission to empower people and enrich lives possible. For these efforts, we express our deep appreciation through:

| Competitive Tiered Pay Rates | Low-Cost Benefits | Flexible Schedules | Opportunities for Advancement | Regular Employee Appreciation Events | Tuition Reimbursement | Supportive Coworkers | Compassion-centric Environment |

The role!

Position: Intensive Family Support Coordinator

Location: Wakefield, MA

Pay rate: $25.50/hour, exempt

Hours: Full-time, 40 hours per week

Benefits of Working for us!

• Tiered pay increases based on years of service, pending performance evaluations

• 4 weeks’ vacation, 1-week sick time, and 12 holidays for new full-time employees 

• Low-cost benefit plans – Medical & dental insurance, employer-paid life insurance, and long-term disability coverage

• Tuition reimbursement eligibility after 90 days of employment

Summary & Responsibilities

• ​​ Conducts home visits to assess family needs and identifies ways to access community supports, benefits, and DDS supports based on those needs.

• Facilitates the development of a Family Support Plan that incorporates the individual’s needs and supports their growth and independence.

• Supports families in accessing services and supports available within the community.

• Practices good judgement in responding to families navigating mental health or behavioral challenges by providing trauma informed care.

• Assists families in obtaining state and federal entitlement benefits, including SSI, SNAP, MassHealth, subsidized housing, and transportation benefits.

• Assists families in accessing clinical and medical supports, including behavioral supports, therapy, counseling, nursing, and related services.

• Collaborates with clinical and medical providers to support coordinated care for individuals and families.

• Facilitates the use of DDS flexible funds to assist families with short-term needs that cannot be met through existing services and supports.

• Works with local hospitals, schools, and community service organizations to identify potential support personnel, including respite providers, PCAs, and skills instructors.

Qualifications

• Master’s degree in a human services–related field (including but not limited to social work, education, psychology, public administration, or public health)

• A minimum of two years of experience providing direct support to families.

• A passion and dedication to supporting our people is a must

• Valid Driver’s License and acceptable driving record

• Must pass company background and reference checks

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