Lead Field Service Technician

Job Description

Job Description

Overview

Recognized by Clarivate, Forbes, the Human Rights Campaign, and Military Friendly® for innovation, workplace excellence, inclusion, and veteran support.

A global building automation and industrial technology company with 100+ years of history , 25,000+ patents , and 7,000+ engineers , operating across 70+ countries and 4 major business areas . Its technologies support industries including buildings, manufacturing, healthcare, data centers, and utilities worldwide.

Benefits

• 401(k) match: Employer matches 87.5% of the first 8% of eligible pay, up to 7% of base salary; generally fully vested after 3 years.
• Education support: Up to $5,250/year for eligible undergraduate programs and $7,500/year for graduate programs.
• Paid parental leave: 8 weeks (40 business days) for birth, adoption, or foster-care placement.
• Paid time off: 56 hours of paid sick time annually, plus vacation and 12 paid holidays.
• Health coverage: Medical, dental, and vision plans, including an HSA-eligible medical option and 100% in-network preventive care.
• HSA & FSA: Tax-advantaged accounts for eligible healthcare, dental, vision, and dependent-care expenses.
• Disability coverage: Short-Term Disability provides 100% of base pay for up to 8 weeks, then 70% through week 26; Long-Term Disability provides 60% of base pay after Short-Term Disability.
• Employee support: Company-paid with 8 sessions per issue per year, plus health and wellness resources.
• Employee support: Company-paid Employee Assistance Program with 8 sessions per issue per year, plus health and wellness resources.
• Insurance & discounts: Company-paid basic life insurance of 1× annual base pay, Accidental Death & Dismemberment coverage, Business Travel Accident Insurance, and employee discounts.

Benefits may vary by location, position, employee classification, and eligibility.

Qualifications

• 3 or more years of experience in field service roles involving Building Automation Systems and some fire protection or life safety systems.
• Strong technical expertise in installation, maintenance, and troubleshooting of BAS integrated with fire detection and alarm systems.
• Ability to interpret technical drawings, schematics, and regulatory codes related to BAS and fire safety systems.
• Associate degree or technical certification in electronics, fire protection, building automation, or related fields.
• Experience leading field service teams and managing complex BAS and fire safety projects.

Responsibilities

• Lead installation, maintenance, and repair activities for Building Automation Systems.
• Troubleshoot and resolve complex issues related to BAS to ensure continuous operation and compliance with safety and performance standards.
• Collaborate with cross-functional teams and customers to provide technical expertise and ensure seamless integration of BAS solutions.
• Conduct system testing, inspections, and preventive maintenance to verify proper operation and adherence to regulatory requirements.
• Maintain detailed service records and documentation for all field service activities.