Senior Maintenance Technician

Senior Maintenance TechnicianWhitman Family Development is a family-owned real estate company specializing in high-end retail, management, and leasing. The company owns and operates Bal Harbour Shops, a historic luxury shopping destination. Bal Harbour Shops is a global leader in the industry and is best known for its curated retail, as well as the emotional connection to its tenants and customers.The Senior Maintenance Technician is a highly skilled, hands-on role responsible for performing advanced maintenance, repair, and preventive care across all building systems and common areas at Bal Harbour Shops. Working independently and as a key contributor on the maintenance team, this position ensures the property consistently meets the highest standards of appearance, safety, and functionality expected at a world-class luxury retail destination. The Senior Technician serves as a technical resource for the team and works closely with the Maintenance Supervisor and property management.Key ResponsibilitiesPerform skilled maintenance, repair, and troubleshooting of HVAC, electrical, plumbing, lighting, and structural systems in common areasExecute preventive maintenance tasks according to established schedules for all building systems and equipmentConduct daily inspections of buildings, common areas, storefront exteriors, hardscape, and infrastructure to identify and address maintenance needsComplete work orders accurately and on time; document all work performed in the maintenance management system (CMMS)Respond promptly to after-hours emergencies and on-call service requestsEnsure all work meets OSHA standards, local codes, and property safety policiesSupport and assist third-party vendors, contractors, and service providers during scheduled maintenance and repair activitiesAssist with tenant buildouts, move-ins, and ongoing maintenance coordination as directedMaintain accurate maintenance records, logs, and reportsCollaborate with facilities, security, landscaping, and janitorial teams to support overall property operationsUphold the prestige, cleanliness, and visual excellence of the shopping center at all timesMentor and provide technical guidance to junior maintenance staff as neededQualifications & ExperienceHigh school diploma or equivalent required; technical training, trade certification, or associate degree preferredMinimum of 5–7 years of commercial property maintenance experienceExperience in luxury retail, hospitality, mixed-use, or Class-A commercial properties preferredStrong working knowledge of HVAC, electrical, plumbing, irrigation, and lighting systemsAbility to work independently and manage multiple priorities with minimal supervisionStrong problem-solving and troubleshooting skillsGood communication and interpersonal skillsProficiency with maintenance management systems (CMMS) and basic computer applicationsPhysical & Work RequirementsAbility to walk the property for extended periodsAbility to lift up to 50 pounds and perform hands-on tasksComfortable working outdoors in varying weather conditionsAbility to work flexible hours, including nights, weekends, and on-call shiftsPreferred QualificationsProfessional certifications such as HVAC, electrical license, or equivalent trade certificationBilingual abilities a plusValid driver's licenseWork EnvironmentOutdoor luxury retail setting with frequent interaction with tenants, vendors, guests, and management.This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the employee. Duties, responsibilities and activities may change at any time with or without notice.Whitman Family Development and its subsidiaries is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.