Production Assistant

Production AssistantThe Production Assistant is responsible for providing administrative support in a field office environment. The main function of this position will be to provide support to the Production Team and Project Managers. Exercises judgement within established guidelines to plan, prioritize and organize a diversified workload.Requirements:Project pre-planningProcessing new leads and entering into proper systemsMaintaining the daily production and on call schedulesManaging job files and project documentation, including auditing files for billingMonitoring, auditing and filing daily paperwork from the fieldContacting clients in a customer support role.Setting up subcontractor purchase ordersObtaining materials quotes and managing materials listsGeneral administrative tasks, such as ordering supplies, refilling bins and setting up FedEx shipmentsAssisting with travel needs such as hotel reservations and flight bookingMiscellaneous management reportingNew field personnel onboarding and training coordinationHelping the field with technology needs and technology troubleshooting.Ensure all incoming and outgoing communication is representative of BELFOR Practices, Processes and StandardsOther projects and duties as assignedExperience and Qualifications:2+ years general office administration experienceConstruction, restoration or insurance industry experience preferredG-Suite knowledge (Gmail, Sheets, Google Drive)Microsoft Office knowledge (strong emphasis in Word & Excel)English language literacy & fluencyAbility to multitask in a fast-paced office environmentStrong written and verbal communication skillsAttention to detail and keen sense of safeguarding other people's property and informationComprehensive understanding of customer service principles and practicesAbility to work under time constraints to meet specific obligationsStrong organizational and data entry skillsPhysical Requirements:Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time)Sitting for extended periods of timeManual dexterity needed for keyboarding and other repetitive tasksThe ability to bend, crouch, or stand as necessary.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.