Dental Receptionist - Relief

Relief Dental Receptionist

Join our team at Family Medical Center in Walla Walla, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $18.17-$22.26/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for bilingual skills, paid on hours worked

What You'll Do:

• Answer the phone, transfer calls, take messages, greet patients, and provide translation services
• Ensure accurate patient data collection, maintain charts, register new patients, and schedule appointments
• Verify insurance eligibility, assist with insurance questions, and perform routine billing functions
• Manage referrals and recall processes, and ensure clinic documents are properly filed
• Review cash box receipts, reconcile daily, and create treatment plan estimates with upfront fee collection

Qualifications:

• High School Diploma or General Education Diploma (GED)
• One year's experience in a clinic, optometry, or dental office is preferred
• Bilingual (English/Spanish) is required at level 9
• Excellent multitasking ability to manage varied workloads
• Ability to interact professionally with patients and staff
• Proficient in Microsoft Outlook, Word, Excel, Epic, and EMR
• Medical terminology and healthcare billing insurance knowledge is preferred
• Outstanding customer service skills

Our Mission Statement

"Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.