Release of Information Specialist

Position At Nuvance Health

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State's largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.

Summary:

This position is responsible for processing all medical record releases of information requests in a timely and efficient manner, ensuring accuracy, and providing customers with the highest quality product and customer service. The associate must at all times safeguard and protect the patients right to privacy by ensuring that only authorized individuals have access to the patients medical information. Associate maintains confidentiality and security by confirming all releases of information comply with the request and/or authorization, departmental policy, and HIPAA regulations.

Responsibilities:

Reviews and validates requests for the release of medical information according to established departmental policies and procedures.

Scans and enters requests into the appropriate release of the information database application in preparation for processing.

Determines records to be released by reviewing requestor information following departmental and HIPAA guidelines.

Coordinates and communicates with applicable departments and/or off-site record storage vendors to obtain portions of the medical record that apply to the requested information.

Processes approved requests following departmental policies & procedures while ensuring medical privacy and compliance is maintained to guard against unauthorized disclosures.

Assists with various related administrative duties such as servicing walk-in customers, and processing incoming faxes, mail, telephone inquiries, and internal requests for information.

Performs other related duties as required.

Education Skills Experience:

High School Diploma or equivalent is required

Certification in Health Information Management (RHIT or RHIA) is preferred, but not required.

Working Conditions:

Manual: Some manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Nuvance Health

Org Unit: 2073

Department: Health Information Management

Exempt: No

Salary Range: $19.54 - $29.00 Hourly

Available benefits include: Paid Time Off (PTO); Medical, Dental and Vision Coverage; Health and Dependent Care Flexible Spending Accounts; Health Savings Account; 401(k) Retirement Plan; Basic Life and AD&D insurance; Wellness Programs; Employee Assistance Program; and Team Member Discounts. Available benefits for union positions may vary in accordance with applicable Collective Bargaining Agreements.