Principal Solutions & Integration Engineer

Principal Solutions & Integration Engineer

Job Category: Information Technology Requisition Number: PRINC003278

Location: Mooresville, NC 28115, USA

Description

We believe being healthy should not require tradeoffs. SCN BestCo is a leading innovator, developer and manufacturer of Vitamin, Mineral & Supplement (VMS), Over-the-Counter (OTC) and prebiotics/probiotics in enjoyable forms such as gummies, lozenges and chews. With over 50 years of excellence, our team leads the way in changing how consumers make healthier choices. With unique food science expertise and proprietary processes, we've pioneered many firsts. Our passion to create new to the world products has guided and continues to be core to our mission of making health and wellness more enjoyable. Come join us and become a part of our winning formula!

The Principal Solutions & Integration Engineer is responsible for designing, developing, supporting, and optimizing enterprise application integrations and business solutions across the organization's manufacturing and corporate environments. This hands-on role partners closely with business stakeholders, operations teams, vendors, and IT leadership to deliver practical, scalable solutions that support manufacturing operations, supply chain processes, and enterprise business systems. The Principal Solutions & Integration Engineer draws on their experience integrating enterprise resource planning (ERP), customer relationship management (CRM), electronic data interchange (EDI), and Microsoft platform technologies within complex business environments and works across both technical and functional areas. This position plays a key role in supporting the continued growth, stability, and evolution of the company's enterprise applications and integration landscape.

Essential Duties and Responsibilities

• Design, develop, implement, and support enterprise application integrations across ERP, CRM, EDI, manufacturing, and business systems.
• Partner with business stakeholders to gather requirements, analyze operational challenges, and deliver practical technical solutions.
• Develop and maintain integrations between platforms such as ERP systems, Microsoft Dynamics CRM, EDI platforms, manufacturing applications, and cloud services.
• Support and optimize business applications including JD Edwards (JDE), AMAPS, NetSuite, SAP-related integrations, and Microsoft platform technologies.
• Build and maintain workflows, automations, and business solutions using Microsoft Power Platform technologies including Power Automate and Power Apps.
• Administer and support Microsoft collaboration and business platforms including SharePoint and Azure-based services.
• Troubleshoot complex application, integration, and data flow issues across multiple environments and vendors.
• Collaborate with internal teams and external partners to support EDI transactions, data exchange processes, and operational system reliability.
• Participate in application architecture and integration design discussions with a focus on practical implementation, scalability, maintainability, and business value.
• Create and maintain technical documentation, integration mappings, support procedures, and system standards.
• Identify opportunities to improve operational efficiency, automation, system reliability, and data integrity across the enterprise.
• Support project delivery activities including solution design, testing, deployment, user support, and production stabilization.
• Provide technical guidance and mentorship to junior team members and assist in establishing best practices for integrations and application support.
• Participate in after-hours support activities as required for critical business operations and production systems.

Required Qualifications

Education & Experience:

• Bachelor's degree in information technology, computer science, engineering, business information systems, or related field, or commensurate combination of education and work experience.
• 10 years' relevant technical experience, including at least 7 years supporting enterprise business applications, systems integration, and solution engineering in a manufacturing or distribution environment.
• Proven experience integrating ERP, CRM, and operational business systems in complex enterprise environments.
• Experience working with Microsoft business technologies including Azure, Power Platform, SharePoint, and Microsoft 365 administration.
• Experience supporting or integrating with platforms such as JDE, NetSuite, SAP, Microsoft Dynamics CRM, EDI systems, or similar enterprise applications.
• Experience working directly with business users, operational leaders, vendors, and cross-functional teams to deliver technical solutions.
• Experience with cloud-based integration technologies and hybrid enterprise environments.
• Demonstrated success delivering hands-on technical solutions from design through implementation and support.

Knowledge, Skills, & Abilities (KSAs):

• Strong understanding of enterprise application integration concepts, data flows, application programming interfaces (APIs), middleware, and business process automation.
• Working knowledge of manufacturing, supply chain, inventory, order management, or production-related business processes.
• Strong troubleshooting and problem-solving skills across integrated application environments.
• Ability to document technical processes, integration logic, and operational procedures clearly and effectively.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and work independently in a fast-paced operational environment.
• Ability to balance tactical support responsibilities with longer-term solution planning and continuous improvement initiatives.
• Strong customer-service mindset with a focus on delivering reliable and practical business solutions.
• Strong communication skills with the ability to interact effectively with both technical and non-technical stakeholders.

• Ability to apply critical thinking in problem solving. Must be able to demonstrate practical problem solving and trouble shooting skills. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Must have the ability to communicate effectively, both verbally and in writing, with internal staff and management. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Preferred Qualifications

• Experience in manufacturing, industrial, distribution, or multi-site operational environments.
• Experience with EDI transaction processing and integration workflows.
• Experience supporting enterprise integration initiatives involving JDE, AMAPS, NetSuite, SAP, or Microsoft Dynamics CRM.
• Experience with SQL, reporting tools, scripting, APIs, or integration technologies.
• Familiarity with Azure integration services, Power BI, or enterprise reporting platforms.
• Experience with application modernization, workflow automation, or digital transformation initiatives.
• Prior experience serving in a technical lead, solution lead, or senior applications role.
• Exposure to enterprise application architecture, data governance, or systems standardization initiatives.
• Experience mentoring technical team members or contributing to succession planning and organizational growth initiatives.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.