Director - Supply Chain Management
ZO Skin Health, Inc
Job Description
Job Description
Summary: The Director of Supply Chain Management is responsible for leading and optimizing the end-to-end supply chain functions, including procurement, inventory planning, and supplier management. This role oversees a team of buyers and inventory planners to ensure the efficient flow of materials, cost-effective purchasing, and alignment with business goals. The Director drives continuous improvement in processes and performance metrics, ensuring that supply chain operations support organizational growth and customer satisfaction.
Essential Duties and Responsibilities:
Strategic Supply Chain Leadership
- Develop and execute supply chain strategies to support business objectives and growth.
- Partner with senior leadership to align supply chain planning with demand forecasts, product launches, and seasonal trends.
- Establish and monitor KPIs for supply chain performance, including cost, inventory turns, and service levels.
Procurement & Vendor Management
- Lead and mentor the buying team to manage supplier relationships and negotiate contracts, pricing, and service agreements.
- Identify and implement cost-saving initiatives while maintaining quality and supplier performance standards.
- Evaluate vendor performance, manage supplier risk, and ensure compliance with company policies and regulatory requirements.
Inventory Planning & Optimization
- Oversee inventory planners to ensure optimal stock levels across all locations and channels.
- Implement demand planning and forecasting processes to minimize stockouts and excess inventory.
- Drive continuous improvement in inventory accuracy, reporting, and replenishment strategies.
Operational Excellence
- Standardize supply chain processes to enhance efficiency and scalability.
- Collaborate with cross-functional teams (Operations, Sales, Finance, Product Development) to ensure seamless supply chain integration.
- Lead system improvements, technology adoption, and data-driven decision-making to enhance supply chain visibility and responsiveness.
Team Leadership & Development
- Build, coach, and retain a high-performing team of buyers and inventory planners.
- Provide guidance, performance management, and professional development opportunities for direct reports.
- Foster a culture of collaboration, accountability, and continuous improvement within the supply chain function.
Knowledge, Skills & Abilities:
- Bachelor’s degree in Supply Chain, Logistics, Business, or related field (MBA preferred).
- 8–12+ years of progressive experience in supply chain management, including team leadership.
- Strong expertise in procurement, inventory management, demand planning, and supplier relationship management.
- Excellent analytical, problem-solving, and negotiation skills.
- Experience with ERP systems (e.g., SAP, Oracle, NetSuite) and supply chain planning tools.
Work Environment: The work environment is indoors in a professional office environment. The floor surfaces are carpeted in office areas and conference rooms with vinyl floor covering typical in hallways, break rooms and computer rooms.
Work Hours: The work schedule is 5 days per week, 8 hours per day. Initial start time may vary, with work hours typically from 8am-5pm. Work hours and shifts are subject to change depending on operating business conditions and needs. The position resides in Orange County but is hybrid with 2 days being remote work.
Physical and Mental Demands: Sedentary, exerting up to 10 pounds of force occasionally, or negligible amounts of force frequently, to move objects. This job also requires constant sitting. Constant use of the upper extremities is required to reach, handle, and position tools and equipment. The employee must know and follow proper safety protocols and maintain a professional and polished appearance.
Supervisory Responsibilities: 3-5 Direct Reports
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