Program Assistant - Libertas Center for Human Rights

Description The Libertas Center for Human Rights at Elmhurst Hospital in Queens, NY is seeking a Program Assistant to support the delivery of culturally sensitive, trauma‑informed, bio‑psycho‑social spiritual services to patients at a novel treatment center for survivors of torture and human rights violations. The Program Assistant reports to the Operations Director and works closely with the Data & Program Coordinator, Executive Director, and Clinical Director. This position plays a key role in data collection and analysis in addition to supporting overall program administration. The successful candidate will demonstrate strong project and data‑management skills, excellent interpersonal skills, flexibility with shifting priorities, the ability to anticipate and solve challenges, and a strong interest in human rights. The Libertas Center is a grant‑funded program under the Department of Emergency Medicine at Elmhurst Hospital, a 501(c)(3) nonprofit organization and a teaching hospital for the Icahn School of Medicine at Mount Sinai. The Center provides immigrant survivors of torture and human rights violations in the New York City area with comprehensive medical, mental health, social and legal services to help them heal, regain independence, and restore hope. We use a strengths‑based, client‑centered and trauma‑informed case‑management approach to provide services directly on‑site and through coordination with partners. In addition to direct services, the Center builds capacity through education and training of medical and mental health providers, conducts research on best practices, and advocates for policies to address survivors’ needs. Our team leverages multidisciplinary expertise and an evidence‑based approach to improve well‑being and quality of life for this vulnerable yet resilient population. Responsibilities Administrative Responsibilities Assist the Libertas team in ensuring that survivors’ medical, mental health, social and legal needs are met comprehensively and efficiently Provide administrative support to program and clinical staff Create a welcoming, non‑judgemental environment for clients Prepare and process check requests, purchase orders, travel requests and travel reimbursement Assist with tracking and maintaining program budgets Coordinate new and ongoing IRB studies, ensuring timely IRB renewal submissions; participate in collaborative research and data projects Perform other special projects or duties as requested Data & Quality Assurance Responsibilities Enter, clean and manage data; prepare internal data reports Develop and maintain program database, including entering client data Assist in the preparation of data reports to funding agencies Development & Communications Responsibilities Enhance organizational fundraising and communications strategies Cultivate new funding opportunities from individuals, foundations, corporate funders and government entities Plan and execute annual reports and fundraising events Assist in the preparation of narrative reports to funding agencies Track and manage relationships with partner organizations Qualifications Bachelor of Arts or Science Experience with data management and analysis, and comfort with a variety of databases Proficiency in Microsoft Excel, including Pivot Tables and formulas for data analysis Proficiency in MS Office and Google Suite Knowledge of and experience with website, communications and design platforms such as Mailchimp, Squarespace, Canva and WordPress Familiarity and experience with REDCap preferred Skills Highly detail‑oriented, organized and reliably able to conduct tasks without significant oversight Strong problem‑solving skills and ability to address wide‑ranging challenges creatively, with initiative and resourcefulness Calmly and respectfully navigate challenging situations; meet responsibilities with professionalism Team player, responsive to guidance and feedback while maintaining a positive work environment Thrive in a fast‑paced collaborative team; effective time‑management and communication are essential Demonstrated cultural humility and responsiveness with immigrant communities and vulnerable populations, and willingness to examine power and structural oppression Interest in strengths‑based case management and trauma‑informed health care Familiarity with human rights and/or global health fields Schedule Full‑time; In‑person with the option of one remote day per week (subject to change). Location Elmhurst Hospital, 79‑01 Broadway, Annex G, 5th Floor, Queens, NY 11373 Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all staff feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The salary range for the role is $28.64 - $34.27 per hour. Actual salaries depend on experience, education and operational need. The salary range does not include bonuses, incentives, differential pay or other compensation or benefits. #J-18808-Ljbffr