Computer (IT) Field Technician

Job Description

Job Description

We are a well-established, reputable IT provider with locations and customers across the country.

We are looking for an experienced field technician to accommodate our clients in the Northern Colorado area, including parts of Fort Collins, Loveland, Greeley, Longmont, Boulder and sometimes the northern Denver area. This person's day will always start in our Fort Collins, Colorado office.

RESPONSIBILITIES

• Provide both onsite and remote technical support including troubleshooting IT related issues.
• Hardware/software installations including servers, computers, printers, scanners, switches, firewalls, Wireless Access Points, etc.
• Install Network Racks
• Ability to run and terminate network (CAT6) cabling (through ceilings, walls, etc.).
• Mount monitor arms and TV's on walls.
• Ensure periodic backups and remote monitoring of client assets.
• Respond to client support tickets in a prompt and timely manner.
• Follow up with doctors offices to ensure customer satisfaction.

QUALIFICATIONS

• Proficiency with Windows-based servers, systems, and software, including Server 2016 and newer, and Windows 11.
• Ability to set up and troubleshoot remote connectivity, including routers, RDP, VPN, TS.
• Experience with network cabling and proficiency with all areas of networking and domain administration.
• Understanding of virtual machines.
• Excellent customer service, reporting, follow through, and time management skills.
• Physical ability to lift and install computers, monitors, wall and ceiling-mounted monitor arms, TV's, printers, and scanners.
• Commute/travel to dental practice locations using a company vehicle.
• Occasional out of area/state travel may be required.

The pay range for this position is $21-$23 per hour (DOE)

Full time Monday – Friday 8am to 5pm

Paid holiday, sick days, and vacation included.

Please Note : Because employees have access to confidential information, all employment offers are contingent upon the successful completion of a background check after an offer has been made and accepted.