CX Governance Lead: Risk, Quality & Compliance
Mashreq Corporate & Investment Banking Group
Mashreq Corporate & Investment Banking Group is seeking an CX Governance Assistant Manager to lead service-request management, complaints handling, and VOC initiatives. You will develop quality metrics, monitor RCSA/BCP, and drive process improvements across the CX function. The role requires a strong background in governance and regulatory compliance, with extensive banking experience and excellent communication skills to liaise with executive leadership and CX teams. #J-18808-Ljbffr Mashreq Corporate & Investment Banking Group
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