Receptionist
The Thoreau Club
Description Job Title: Receptionist Job Purpose: To serve members and guests in a professional, friendly manner while following outlined club procedures and policies by providing genuine hospitality. Operational
- Work all scheduled shifts as well as flexibility in covering shifts
- Punctual for work shift
- Regularly attends staff meetings
- Wear full uniform (Black Pants, Black Club Fit Jacket & Sneakers), and name tag on scheduled shifts
- Maintain reception desk in a clean and orderly fashion
- Commit to working minimum 3 shifts per week
- Professional and friendly phone manner
- Courteous and respectful to members
- Direct member inquiries\problems to proper manager
- Check email regular for updates within department
- Partner with MOD as needed
- Greet everyone who enters the club
- Show attention to detail in using members' names when checking in
- Answer all incoming phone calls politely and channel accordingly
- Ability to stand for extended periods of time
- Ability to lift 20 lbs
- Ability to understand and communicate both verbally and written in English
- Ability to follow directions
- Ability to think independently and suggest effective solutions to potential challenges
- Bloodborne Pathogens (annually)
- Emergency Response Protocol (ERP) (bi-annually)
- Sexual Harassment (annually)
- Cyber Security (annually)
- Understand and utilize multi-line phone and paging system
- Assist with Guest registration
- Understanding and executing point of sale procedures
- Divides workload and cover breaks equally with co-workers
- Maintain a good relationship with management
- Direct Line to Reception Manager
Vacancy posted 4 days ago
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