Installation Manager

Job Description

Job Description

Overview

Company Overview:

Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.

Apply today and be phenomenal—build a meaningful career while protecting what matters most through innovative security technology.

Allied Universal® Technology Services is looking to hire an Installation Manager. The Installation Manager is responsible for managing the overall execution and performance of the field installation staff, ensuring that branch goals and objectives are achieved. The Installation Manager works in alignment with the organization’s policies and procedures, upholding the core values of Allied Universal Technology Services while driving operational excellence, team culture and goals.

RESPONSIBILITIES:

• Supervise project management, system installation, and commissioning staff for installed work
• Provide technical support, leadership, and accountability for installation projects in assigned areas.
• Plan, organize, and control all installation and engineering activities
• Oversee training, retention, and development of installation staff
• Establish goals, evaluate performance, and manage salary recommendations for direct reports
• Coordinate with other departments to ensure smooth project execution and transitions between sales, installation and service
• Ensure compliance with safety standards, company policies, and customer requirements
• Address escalated field issues, conduct site visits for quality control, and drive customer satisfaction

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent.
• Current driver’s license required if operating a company or personal vehicle for business purposes (e.g., client visits, attending networking events)
• Demonstrated leadership and organizational skills, with the ability to build strong relationships internally and externally, and effectively manage project delivery timelines
• Minimum of two (2) years of direct management experience overseeing installation or operations teams
• Minimum of one (1) year of experience driving operational and financial metrics
• Results-oriented problem-solving skills that address both client and employee needs
• Ability to obtain and maintain state-specific licensing (e.g., Class D, Alarm Installer)
• Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint, Word)
• Willingness and ability to travel to job sites, including overnight travel as needed
• Exceptional verbal and written communication skills for effective interaction with internal and external stakeholders
• Strong analytical, decision-making, and planning abilities

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• College degree in business administration, management, or related field
• Experience in construction, engineering or project management (techniques and tools)
• Professional certifications in project management or resource management (e.g., Project Management Professional (PMP), Six Sigma, Agile, Waterfall)
• Experience in the security integration industry
• Knowledge of PM techniques and tools, general knowledge of contract laws and regulations
• Factory certifications in relevant technology platforms (Software House, Lenel, Brivo, Open Options, Exacq, American Dynamics, Milestone, OnSSI, etc.)

BENEFITS:

• Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: