Surveillance Technician

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie's Gaming Emporium, Rosie's Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

JOB SUMMARY

The Surveillance Technician is responsible for the maintenance and overall upkeep of the Surveillance systems. Will assist with installation, maintenance, testing, alignment, and repair of the property's surveillance equipment. Will assist with ensuring that property surveillance systems are working within all regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides technical support and troubleshooting for surveillance systems by identifying and resolving issues in a timely manner to maintain regular operations.
• Implements preventative maintenance programs designed to eliminate system failures.
• Installs, configures, repairs, and maintains surveillance hardware and systems such as cameras, servers, recording devices, environmental monitoring devices, weapons detection systems, etc. as directed.
• Educates users to reduce recurring issues by offering solutions to surveillance issues.
• Reviews cameras and recording decks to analyze video and determine validity of reports and/or investigative reviews.
• Conducts regular inventory checks of surveillance equipment and supplies to maintain accurate records and ensure compliance with asset management.
• Maintains and programs computer-controlled matrix switch supporting the monitors and cameras.
• Maintains knowledge of gaming laws, regulations, and company policies to ensure adherence to all safety protocols and procedures.
• Attends daily briefings, department meetings on time, participates in a positive manner, and facilitates the flow of information throughout the department.
• Will be able to perform the duties of the Surveillance Operator job position as needed.
• Performs other related duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Excellent verbal and written communication skills.
• Excellent attention to detail and observational skills in analyzing video footages.
• Knowledge of surveillance equipment and maintenance techniques.
• Proficiency in computer skills, including knowledge of video surveillance software, database management, and basic networking concepts.
• Ability to read and understand blueprints and schematic diagrams.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent.
• Vocational or technical certifications in related field.
• Three (3) years' experience with computers and technology.
• Three (3) years' experience with Microsoft Word and Excel.
• A combination of education and experience may be considered.
• Must obtain valid Virginia Racing Commission License.
• Must have a valid driver's license with a minimum of three (3) years of driving experience.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• The Team Member must maintain their physical fitness and manual dexterity to perform tasks such as climbing ladders, lifting equipment, and accessing confined spaces as needed.
• While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger, reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
• While performing the duties of the job, the Team Member is frequently required to sit with a computer to perform and/or monitor systems on a computer; must be able to see the screen of the computer monitor and use the keyboard assigned to the computer.
• The Team Member must be able to read, analyze, interpret and comprehend technical procedures, government regulations, instructions, and correspondence/memos; write reports, business correspondence and procedure manuals; effectively present information and respond to questions from groups of managers or staff, guests and the public
• The Team Member may be required to use hand/power tools or machinery, such as utility trucks.
• The Team Member may be required to lift up to 50 pounds.
• The Team Member may be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and customer volume.

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Colonial Downs Group is an equal opportunity employer committed to diversity and inclusion. We encourage qualified individuals from all backgrounds to apply. If you are passionate about marketing and thrive in a fast-paced environment, we want to hear from you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

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