Sales Coordinator

Sales Coordinator

Since 1928, Amerock's award-winning decorative and functional hardware solutions have built the company's reputation for chic design accessories that inspire homeowners to express their personal style. Marrying the perfect blend of beauty and function, Amerock's cabinet hardware, bath accessories, decorative hooks and wall plates are designed to coordinate with plumbing fixtures and other home décor elements, so you can easily create a seamless look across the home.

We realize that our greatest assets are our best-in-class associates, which is why we're dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Amerock. Together, we can continue to lead the industry and help build our nation's infrastructure from the ground up.

We have an exciting opportunity for a Sales Coordinator that plays a critical role in supporting revenue growth by managing the quoting process, qualifying and coordinating new customer leads, and providing day-to-day support to the field sales team.

Location:

This is a hybrid role based out of our Amerock office in Charlotte/Huntersville NC, in accordance with the Amerock Flex schedule; Tuesday, Wednesday, and Thursday in office / Monday and Friday remote.

Responsibilities:

• Prepare and manage customer quotes and pricing requests in a timely and accurate manner
• Ensure all quotes align with established pricing guidelines and approval requirements
• Maintain thorough documentation related to quotes, pricing approvals, and customer requests
• Work closely with outside/field sales representatives to support active sales opportunities
• Coordinate information, samples, pricing details, and customer data for field sales as needed
• Manage follow-ups and assist with tracking sales activities and next steps
• Serve as the primary internal point of contact for field sales inquiries
• Receive, screen, qualify, and route new customer leads via phone, email, and CRM
• Assess customer fit prior to assigning leads to sales representatives
• Support onboarding activities for new customers as needed
• Maintain accurate and up-to-date customer, lead, and opportunity records in the CRM system
• Track sales activities, quotes, and outcomes to support reporting
• Collaborate cross-functionally with customer service, operations, and finance teams to support the sales process

Qualifications:

• 2+ years of experience in sales coordination, inside sales, or sales support
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Experience preparing quotes and supporting sales teams
• Proficiency with CRM systems
• High attention to detail and follow-through
• Experience supporting outside or field sales teams

At Amerock, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!