Patient Accounts Representative / Insurance

Insurance Representative / Patient Accounts Representative

At Western Montana Clinic, we are continuing our 100-year tradition of providing excellent health care to the community. We are a group of local, independent providers practicing in multiple specialties. Our mission remains the same - to provide our patients with the same high quality health care that we expect for our families.

We are seeking a full-time Insurance Representative / Patient Accounts Representative for medical billing to join our Central Billing Office team. Wage Range DOE

In this position you will:

• Handle a high volume of telephone contacts with patients/insurance companies and respond appropriately to inquiries regarding their medical billing and account status.
• Document all interactions in a precise and complete manner in the patient's medical billing account.
• Analyze accounts, determine billing discrepancies and resubmit corrected claims to insurance carriers. If necessary, appeal denied claims using payer specific protocols.
• Review insurance Explanation of Benefits to determine appropriateness of payments.
• Ensure the patient's medical billing information is accurate and up to date.
• Must have understanding of insurance contracts.
• Work closely with Financial Counselors to assist patients to set up monthly payment plans according to company and regulatory policies.
• Comply with the HIPAA Privacy and Security Regulations.

Benefits Offered:

• Health insurance
• Life insurance
• Paid time off
• 401(k) + match
• Voluntary benefits - Dental insurance, Vision insurance, Disability insurance

Minimum Requirements:

• High school diploma or equivalent
• Previous medical insurance billing experience in a healthcare organization preferred or equivalent combination of experience and education in a medical insurance billing program.

The successful candidate will be subject to a background check.

An Equal Opportunity Employer