Appointment Specialist

Spanish Speaking Customer RepresentativeFarris is looking for a Spanish Speaking Customer Representative who enjoys helping people, building relationships, and creating a great customer experience.Automotive experience is not required. We provide paid training, weekly pay, performance-based compensation, and access to more than 1,000 incoming customer leads each month.Our Spanish-speaking customer base continues to grow, and we are looking for one person who can help customers feel comfortable, understood, and confident throughout their vehicle-buying experience. If you are bilingual in English and Spanish, friendly, dependable, coachable, and motivated to build a successful career, we want to meet you.What We Offer$60,000–$100,000+ annual income opportunityWeekly base payCommission and monthly performance bonusesPaid trainingGuaranteed pay opportunities for qualified candidates during trainingMore than 1,000 incoming customer leads each monthGrowing Spanish-speaking customer baseConsistent customer and appointment opportunitiesNo SundaysNo late nightsHealthcare benefitsMatching 401(k)Paid vacationPaid holidaysEmployee discountsCareer advancement opportunitiesLong-term opportunity with a family-owned companyCompensation includes weekly base pay, commission, and performance bonuses. Actual earnings vary based on individual performance.What We're Looking ForFluency in both Spanish and English is required for this position. Previous customer service or sales experience can be helpful, but automotive experience is not required.A successful Spanish Speaking Customer Representative should be:Fluent in Spanish and EnglishFriendly and comfortable talking with peoplePatient and a good listenerConfident building relationshipsDependable and organizedPositive and professionalCoachable and willing to learnComfortable communicating by phone, text, email, and in personComfortable using computers and customer management systemsMotivated to achieve goals and increase earning potentialAvailable to work a full-time retail schedule, including SaturdaysExperience in customer service, restaurants, hospitality, retail, wireless sales, banking, insurance, sales, or another customer-facing position can be helpful. We are more interested in your ability to connect with people, communicate effectively, and provide great service than whether you have ever worked at a dealership.What You'll DoAs a Spanish Speaking Customer Representative, you will:Assist Spanish- and English-speaking customersRespond to incoming phone and internet inquiriesWelcome customers and learn what they needCommunicate with customers by phone, text, email, and in personSchedule and confirm customer appointmentsFollow up with prospective customersHelp customers identify vehicles that fit their needs and budgetExplain vehicle features and available optionsAssist with vehicle demonstrations and test drivesHelp customers understand the vehicle-buying processMaintain accurate customer information and follow-up activityBuild relationships with customers after their purchaseDevelop repeat and referral businessWork with management throughout the purchasing processProvide a professional and welcoming customer experienceYour Spanish Is Valuable HereOur Spanish-speaking customer base is growing, and we want every customer to have the opportunity to communicate comfortably when making an important purchasing decision.Your ability to speak Spanish isn't simply another qualification. It's a skill our customers need and our dealership values. You'll have the opportunity to become a trusted point of contact for Spanish-speaking customers and families, build relationships, generate referrals, and develop a customer base of your own.The Opportunity Is Already HereFarris generates more than 1,000 incoming customer leads every month through internet inquiries, phone calls, marketing, social media, repeat customers, and referrals.You won't be expected to create every opportunity from scratch. Customers are already contacting us. Your job is to respond quickly, listen, build trust, schedule appointments, follow up consistently, and help each customer have an exceptional experience.For someone who is great with people and willing to learn, this can develop into a rewarding and successful career.Paid Training and Career GrowthYou don't need to know the automotive business before you start. Farris provides paid training in:Customer communicationVehicle product knowledgeCustomer follow-upAppointment settingVehicle demonstrationsRelationship buildingProfessional sales skillsThe automotive buying processCustomer relationship managementProfessional developmentWe'll teach you the automotive business. You bring the ability to communicate, the willingness to learn, and the desire to succeed.Build a Long-Term CareerFarris invests heavily in employee development and promotes from within. A successful Spanish Speaking Customer Representative can develop into higher-level customer service, sales, and leadership opportunities.This is an opportunity to turn your communication skills and bilingual ability into a long-term professional career with significant earning potential.About FarrisFarris has been family-owned since 1929 and has built its reputation by investing in our customers, employees, and communities. As our Spanish-speaking customer base continues to grow, providing an exceptional experience for those customers is increasingly important to our business.Being family-owned allows us to invest in our employees, provide hands-on training, and develop people for long-term careers. We believe a motivated employee deserves strong training, real earning potential, advancement opportunities, and leadership that is invested in helping them succeed.Apply TodayIf you are fluent in Spanish and English, enjoy helping people, and want a career with $60,000–$100,000+ income potential, paid training, consistent customer opportunities, and room to advance, apply today.