VEHICLE SERVICE AGENT - HLE

Job Description

Job Description

Our Core Values – C.A.R.S.

Throughout over 30 years in business, we’ve learned that every organizational journey has twists and turns, bumps in the road, and even detours. That’s why it is important to have guiding principles to orient us in our drive for success.

Our core values of Consistency, Accountability, Relationships, and Service (C.A.R.S. for short) are the cardinal directions of our organizational compass, and they create an easy-to-remember acronym to guide how we engage with customers, business partners, and all members of the GSPT team.

We are looking for enthusiastic, friendly individuals who enjoy engaging with customers and are eager to drive the business while offering outstanding service with a focus on making every car rental experience memorable.

Position Summary

The Vehicle Service Agent is responsible for servicing and inspecting rental vehicles for customer use, transporting vehicles from the service area to customer pick-up, maintaining gas logs, and keeping the work area clean.

Key Responsibilities

• Clean and service rental vehicles for customer use
• Review the inspection checklist to ensure vehicles are properly prepared
• Transport customers to and from the rental center as required
• Deliver vehicles to appropriate locations as directed
• Maintain the service area, equipment, tools, and cleaning supplies
• Maintain gas logs and other logs as requested by management
• Inspect and park cars as directed
• Perform related duties as required or assigned

Qualifications

Required

• Valid driver’s license and satisfactory motor vehicle report
• At least 18 years old and legally authorized to work in the United States
• Reliable transportation
• Excellent attention to detail
• Able to work all required shifts
• Willing to work outside in nearly all weather conditions
• Strong time management skills
• Good communication and interpersonal skills
• Able to operate vehicles in a safe and courteous manner
• High school diploma or equivalent

Management Responsibilities

This position has no direct supervisory responsibilities. This position reports to the Service Supervisor and Location Manager.

Work Environment & Physical Requirements

• Extensive physical activity when cleaning and servicing vehicles
• Twisting, bending, walking, getting in and out of vehicles, driving, and inspecting vehicles
• Prolonged periods of servicing and cleaning vehicles, lifting cleaning equipment, and using cleaning products

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Equal Opportunity Employment

GSP Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by applicable federal, state, or local law.

Disclaimer

This job description describes the general nature and level of work performed. Duties and responsibilities may change at any time with or without notice based on business needs. This description does not constitute a contract of employment.