Front Desk Receptionist

Job Description

Job Description

ZEN Salon is Hiring!

We’re looking for a polished, friendly, and highly organized Front Desk Salon Coordinator to join our team.

The front desk is the heart of our salon, and we’re looking for someone who understands the importance of providing an exceptional experience from the moment a guest walks through the door.

What You’ll Do

• Welcome guests with a warm, professional attitude
• Answer phones and schedule appointments
• Check guests in and out
• Manage stylist schedules and help maximize bookings
• Confirm appointments and assist with rescheduling
• Process payments and retail purchases
• Help educate guests about salon services and products
• Maintain a clean, organized, and professional front desk
• Communicate effectively with stylists, management, and guests
• Help create the high-end level of service our clients expect

What We’re Looking For

• Excellent customer service and communication skills
• Professional, polished appearance and attitude
• Friendly, outgoing personality
• Strong organizational and multitasking skills
• Dependable and punctual
• Comfortable working in a fast-paced environment
• Experience with salon scheduling or front desk software is a plus
• Previous salon, spa, hospitality, or luxury customer-service experience is preferred

The Right Person

We’re looking for someone who takes ownership of the front desk , enjoys working with people, stays calm when things get busy, and understands that every guest interaction matters.

If you’re positive, professional, dependable, and would love to be part of a busy, upscale salon , we’d love to meet you.

Apply today in person or send resume to join the ZEN Salon team!

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