E-Commerce Computer Technician

E-Commerce Computer Technician

MERS Goodwill Industries is looking for an energetic, self-motivated, and professional E-Commerce Computer Technician to join our E Commerce - Blue Springs team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility. If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications: No degree required; High School Diploma or GED preferred. The ability to communicate effectively with co-workers, customers, and management. Must be organized and capable of interacting with a diverse work population. Necessary math skills include addition, subtraction, multiplication, and division. Experience performing POST diagnostics on computer operating systems. Knowledge of various operating systems, including Windows, Mac, and Linux. Experience identifying and recommending computers suitable for refurbishment. Familiarity with Dell and Microsoft refurbishing requirements and standards.

Primary Duties/Responsibilities:

• Sort, inspect, and distribute items according to quality standards.
• Inspect and identify end-of-life computers versus devices that can be refurbished.
• Install and run software using USB drives or DVDs.
• Prepare approved computers for the refurbishment process.
• Ensure high-quality refurbished computers are processed and ready for shipment in a timely manner.
• Meet daily production goals and performance expectations set by management.
• Establish and maintain positive and professional relationships with team members and leadership and work cross-functionally with other teams to increase communication.
• Utilize safe work practices through awareness and observation and contribute to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft.
• Report any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.

Benefits:

• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours per week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount
• Paid holidays
• Flexible Schedules
• Career Growth Opportunities

MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor. MERS Missouri Goodwill requires various background and records checks upon employment.