Retail Sales Associate

Part‑time Description Retail associate position at Wild Bill’s Tobacco. Responsibilities Provide excellent customer service to customers visiting the store, including greeting, answering phones, and assessing their needs in a positive manner. Answer questions and resolve customer inquiries and concerns. Create relationships with customers in order to suggest products. Meet or exceed sales goals. Participate in opportunities to gain product knowledge in order to be the expert. Participate in marketing efforts to solicit new business by promoting the brand inside and outside the store/retail location. Assist with all functions within a retail store in compliance with company policies and procedures. Ensure a clean, well‑stocked store for customers. Follow all Company policies and procedures. Ability to travel within a 15‑mile radius from home store for shift coverage. Work with store management in opening, closing, and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards. Complete accurate paperwork and transactions according to company policies and procedures. Ensure maintenance of store appearance, back room, restrooms, and individual work area. Build customers’ confidence by making their experience comfortable and simple while meeting their needs. Assist in other tasks, duties, or projects as assigned by management. Open and close the store which includes locking doors and setting the alarm. Must be able to work shifts ranging from 4 to 12 hours standing on the sales floor. Requirements Completion of high school or equivalent. Must be at least 21 years old. Experience in retail environments and customer service. Ability to lift up to 50 lbs. Professional, energetic and positive attitude. Excellent written and verbal/interpersonal communications skills. Flexible scheduling availability. Benefits Health, Dental, Vision and Life Insurance (Full Time Only after 60 days of employment) Flexible work schedule Discounts on store products Development and Growth Opportunities Merit increases for full‑time employees bi‑annually Spiffs (commission) Recognition program #J-18808-Ljbffr Wild Bill's Tobacco