Service Desk Analyst: ITIL, ServiceNow & Cloud Access
$41.6kCognizant Technology Solutions
A leading IT services provider is seeking a Service Desk Support Analyst to join their team in Richmond, Virginia. This entry-level position involves providing first-level technical support for enterprise IT environments, including troubleshooting Windows, Microsoft 365, and networking issues. The ideal candidate will have a Bachelor's degree in a related field, along with strong communication and analytical skills. This role offers a starting salary of $41,600 and a supportive work environment with various benefits including health insurance and a 401(k) plan. #J-18808-Ljbffr Cognizant
- ...Service Desk Analyst Location: Richmond, VA Responsibilities: Receive and categorize... ...support experience. ~ Experience using ServiceNow, Ivanti, or similar ticketing systems.... ...system automation, cybersecurity, and cloud technology solutions for government...CloudServicenow
- ...Job Description Name of position: Service Desk Analyst Location: Richmond VA... ...support experience. • Experience using ServiceNow, Ivanti, or similar ticketing systems.... ...system automation, cybersecurity, and cloud technology solutions for government...CloudServicenow
$24.95 - $63.65 per hour
...Description Building off our Cloud momentum, Oracle has formed a... ...better experience and easier access to health and research data... ...management support and service restoration to Oracle Health... ...ticket logging system - Remedy, ServiceNow, Jira etc. Working Knowledge...CloudServicenowHourly payTemporary workWork experience placementImmediate startFlexible hoursShift work- ...Engineer to join the Data Services (DS) Systems team. The... ...Databricks (DBX), On Premise and Cloud-based servers and... ...and management, and user access and security management in... ...Experience operating within an ITIL Framework and certification; ServiceNow experience preferred. ~...CloudServicenowWork experience placement
$96.72k - $162.12k
...technical solutions across complex cloud and enterprise environments.... ...environments, identity and access hardening, and... ...where needed-but always in service of enabling better technical... ...automation GRC Platforms: Archer, ServiceNow ITIL-based IT Service Management...CloudServicenowImmediate startRemote workVisa sponsorshipFree visaFlexible hours$90k - $140k
...analytical, customer service, and problem-... ...managers, business analysts, database administrators... ...on-premises and cloud-based enterprise... ..., role-based access control (RBAC), principle... ...Library (ITIL) best practices, tools... ...SolarWinds Service Desk, ServiceNow, Freshservice, or...CloudServicenowWork at office$52.9k - $68.69k
...Overview The Customer Service Representative provides... ..., and basic network access problems using standard... ...in IT support, service desk, or help desk roles providing... ...tools such as ServiceNow, JIRA, or similar platforms... ...such as CompTIA A+ or ITIL Foundation. Compensation...ServicenowContract workWork experience placementWork at officeRemote work$77k - $202k
...minimise downtime. Those in cloud operations at PwC will... ...cloud infrastructure and services to enable seamless... ...DegreeCertification(s) Preferred: ITIL 4 COBIT ISO 27001 ServiceNow Certification(s) BMC... ...responsibilities such as accessing sensitive company or...CloudServicenowFull timeH1b$87k - $178.1k
...maintenance coordination, service request management,... ...Experience with BMS, ServiceNow, CMMS, or similar monitoring... ...is a plus. ITIL, Uptime Institute, PMP... ...operations. Why Oracle Cloud Infrastructure?... ...process. If you require accessibility assistance or accommodation...CloudServicenowTemporary workWork at officeFlexible hoursNight shift- ...Technology and Business consulting services. We are in search of a highly... ...and threat level for internet access being requested. Maintain... ...~1+ years of experience with cloud-based network security... ...in a technical role performing ITIL processes such as configuration...Cloud
- ...Manage Active Directory Domain Services (2016/2020), including... ...Jira and Confluence. Manage ServiceNow tickets and workflows. Required... ...Qualifications Experience with AWS cloud environments. Familiarity... ...300 – Microsoft Identity and Access Administrator certification required...CloudServicenow
- ...transformation of systems into a data-centric, cloud-native ecosystem capable of supporting... ...including RBAC, ABAC, MFA, privileged access management, authentication, authorization... ...collaboration tools (Git, Jira, Confluence, ServiceNow) What You Bring (Requirements)...CloudServicenowFor contractors
$40k
...security, defense, and public service delivery. Our work focuses on... ...Identity, Credential, and Access Management (ICAM) services supporting... ...concepts Experience using ServiceNow or similar ITSM tools for... ...task tracking Exposure to cloud or hybrid identity and access...CloudServicenowContract workRemote workShift work$40k
...defense, and public service delivery. Our work... ...The Junior CIC Analyst supports 24x7 Command... ...accurate ServiceNow records, producing... ...IT support, help desk, or operations support... ...incident management and ITIL processes.... ...environments. Exposure to cloud environments (AWS/...CloudServicenowContract workRemote workShift workNight shift- ...container orchestration, and integrating identity and access management systems within modern cloud and on-prem environments. Key Responsibilities:... ...Working knowledge of SQL and JavaScript Experience with ServiceNow, PKI, and Nexus Familiarity with Ansible...CloudServicenowTemporary work
- ...Description: Tata Consultancy Services (TCS), one of the world's... ...firms, is seeking a ServiceNow Technical Lead. This position... ...Thorough understanding of ITIL processes, including Incident... ...increasingly complex projects in a cloud Software as a Service (SaaS)...CloudServicenow
$30 - $48 per hour
...Incident Response Analyst Location: Remote... ...of the ITSM Service Now Incident Response... ...with the the Service Desk and Desktop... ...Ensuring that our ITIL aligned Incident Management... ...environments Cloud Platforms (AWS/... ...Platform Experience ServiceNow (incident, problem...CloudServicenowContract workFor contractorsWork experience placementLocal areaImmediate startRemote work$84.9k - $91.35k
...discovery tools and IT service‑management platforms to... ...hardware, software, and cloud assets are recorded,... ...and tools (for example, ServiceNow, SCCM, or similar platforms... ...discovery, service‑desk, and change‑management... ...Certification such as CITAM, ITIL, or an equivalent asset...CloudServicenowContract workWork at office- ?At Red River Managed Services, we provide a welcoming and positive... ...seeking a highly experienced ServiceNow ITSM Developer to support the... ...platform effectively enables ITIL-aligned processes through intuitive... ...collaboration, mobility and cloud solutions. Our operations,...CloudServicenow
$152.07k - $202.76k
...secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises,... ..., and builds multiple highly complex ServiceNow solutions including (but not limited to)... ..., as well as how individuals may request access to or deletion of their personal data....CloudServicenowTemporary workRemote work- ...supporting provisioning workflows and incident troubleshooting. Familiarity with IAM platforms or ServiceNow is a plus. Candidates should be prepared to engage in a diverse, inclusive workplace that values equal opportunity. #J-18808-Ljbffr Cloud Analytics Technologies, LLCCloudServicenow
- ...Principal Business Systems Analyst- Oracle AHCS Join to apply for... ...with: Oracle Accounting Hub Cloud Services (AHCS) Integration,... ...training program, provides access to certification prep and a... ...Analyst - Local to Richmond, VA ServiceNow Service Catalog Management Business...CloudServicenowContract workLocal areaRemote work
- A leading IT services firm located in Richmond, Virginia, is seeking a Helpdesk Analyst to provide first-level technical support. The ideal candidate... ...and a working knowledge of ITIL are essential for this role. Experience with ServiceNow or similar tools is necessary....Servicenow
$130k - $150k
...currently hiring fora Senior ServiceNow Developer to support the... ...ServiceNow Governance or the Common Service Data Model (CSDM).... ...enterprise IT governance and hybrid cloud integration. Strong analytical... ...addition, our employees have access to a range of perks and...CloudServicenowFull timeCurrently hiringRemote workFlexible hours$120.9k - $138k
Senior Associate, Cyber Access Management Senior Associate, Cyber Access Management Do you... ...Azure Active Directory and AWS directory services with security principles in mind? Do you... ...design solutions for complex on-premises and cloud-based directory solutions, and push both...CloudFull timePart timeH1bLocal area- ...Senior ServiceNow Developer 5 months with possible extension Locations Allowed: Richmond, VA, McLean, VA or Dallas/Plano, TX Schedule... ...Discovery, and Event Management is a plus. ~ Experience with cloud platforms (AWS, GCP, or Azure) is preferred but not required....CloudServicenow
- ...Role: Technical Support Analyst Location: Richmond, VA Duration... ...support to meet and exceed established Service Level Agreements (SLAs) and follow ITIL processes. Triages end user... ...issues Experience using ServiceNow or other ITSM tool. Experience...ServicenowLocal areaRemote work
$105.79k - $141.05k
...performance connectivity across cloud, edge, and AI workloads for... ...The Role The CMMC Compliance Analyst must have advanced practical... ...training, prepare and process access requests, conduct... ...experience using GRC tools such as ServiceNow IRM, Diligent, Archer, or similar...CloudServicenowTemporary workFor contractorsRemote work- ...Lead ServiceNow Developer (VA; Plano, TX) Responsibilities & Qualifications ServiceNow development and ServiceNow Platform skills to support our Non‑Cloud Workstream. Support ITAM engineering and various asset‑management priorities for enterprise customers. Experience...CloudServicenow
- ...ServiceNow Developer Hybrid: 3 days Onsite & 2 days Remote Roles and Responsibilities: ServiceNow development and ServiceNow... ...resources so that we will be able to use that resource in our Non-Cloud Workstream ITAM Engineering and ServiceNow Platform as...CloudServicenowRemote work
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