Chief Operating Officer

Description

Chief Operating Officer

Reports to: Chief Executive Officer

Job Category: Salaried | Exempt | Full-Time

Salary Range: $175,000 to $200,000 per year (DOE)

Job Site: Foundry Front Range (Broomfield, CO)

Job Summary:

The Chief Operating Officer (COO) is responsible for providing strategic and operational leadership across the organization's detox and residential treatment programs. This executive-level position oversees daily operations, organizational performance, financial sustainability, regulatory compliance, and operational excellence while ensuring the delivery of high-quality, patient-centered care.

Working closely with the Chief Executive Officer and executive leadership team, the COO translates organizational strategy into actionable operational initiatives, establishes performance expectations, and ensures accountability across departments. The COO plays a critical role in optimizing resources, improving operational efficiencies, supporting organizational growth, and fostering a culture of collaboration, accountability, and continuous improvement.

Education and Experience:

• Bachelor's degree in Healthcare Administration, Business Administration, Healthcare Management, or a related field required; master's degree preferred.
• Minimum of 8 years of progressive leadership experience in healthcare operations, with significant experience in behavioral health, substance use disorder treatment, or residential healthcare settings.
• Minimum of 5 years of senior leadership experience overseeing multiple departments, operational functions, or healthcare programs.
• Demonstrated experience managing operational budgets, financial performance, staffing models, and organizational resources.
• Strong understanding of detoxification and residential treatment operations, regulatory requirements, accreditation standards, and healthcare compliance.
• Proven ability to develop and execute operational strategies that improve organizational performance and financial sustainability.
• Experience leading multidisciplinary teams and holding department leaders accountable for operational results.

Required Skills/Abilities:

• Strategic Leadership and Execution
• Operational Excellence and Accountability
• Financial Acumen and Budget Management
• Healthcare Regulatory Compliance
• Organizational Development and Change Management
• Performance Management and Data-Driven Decision-Making
• Cross-Functional Collaboration
• Risk Management and Problem-Solving
• Executive Communication and Relationship Management
• Commitment to Patient Safety and Quality of Care

Duties/Responsibilities:

• Provide executive oversight of detox and residential treatment operations, ensuring alignment with organizational goals, standards of care, and financial objectives.
• Develop and execute operational strategies, policies, and initiatives that drive efficiency, organizational growth, and long-term sustainability.
• Partner with the CEO and executive leadership team on strategic planning, business development, and organizational improvement initiatives.
• Establish operational priorities, performance expectations, and accountability measures across departments.
• Oversee operational budgets, financial performance, expense management, and resource allocation to support profitability and fiscal responsibility.
• Monitor and analyze key performance indicators, including census, occupancy, staffing ratios, labor costs, departmental productivity, and patient retention.
• Optimize staffing models, operational workflows, and resource utilization to improve efficiency and financial performance.
• Identify performance gaps and implement corrective strategies to achieve operational and financial objectives.
• Collaborate with medical and clinical leadership to ensure safe, effective, compliant, and patient-centered treatment operations.
• Oversee operational processes supporting admissions, patient transitions, discharge planning, and continuity of care.
• Ensure appropriate staffing, resources, and operational support for 24/7 treatment services.
• Drive quality improvement initiatives that enhance patient experience, safety, and organizational performance.
• Ensure operational compliance with applicable laws, licensing requirements, accreditation standards, and organizational policies.
• Oversee regulatory readiness, audits, incident reporting processes, and corrective action initiatives.
• Promote a culture of ethical conduct, patient confidentiality, safety, and regulatory accountability.
• Provide leadership, coaching, and performance oversight to department directors, establishing clear expectations and accountability for results.
• Partner with Human Resources on workforce planning, leadership development, employee engagement, and retention while fostering a collaborative, high-performance culture.
• Collaborate with Admissions, Business Development, and clinical leadership to optimize census, referral conversion, patient flow, and bed utilization.
• Support program expansion, service development, and strategic growth initiatives that strengthen organizational competitiveness and financial sustainability.
• Other duties as assigned.

Physical Requirements:

• Prolonged periods of sitting at a desk and working/typing on a computer.
• Talking on the phone.
• Ability to see, speak, hear, type.
• Must be able to lift 15 pounds at times.
• Driving in all weather conditions.

Benefits & Perks:

Health and Wellness

• Medical, dental and vision insurance*
• Supplemental accident and hospital indemnity coverage*
• Voluntary Term Life insurance*
• Employee Assistance Program
• Monthly wellness reimbursement*

Financial

• Competitive salary
• Employee recognition and rewards programs
• Employee referral incentive program
• Employer-sponsored 401(k) plan

Work/Life Perks

• Professional growth and development
• Continuing education reimbursement
• Unlimited paid time off* (exempt employees) + sick days
• Paid time off policy* (non-exempt employees) + sick days
• Paid holidays (exempt) or ability to earn 1.5x base hourly rate (non-exempt)

*Full-time employees

This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.