Helpdesk Manager: Lead IT Support & Team Growth
Pacific Office Automation Inc.
Pacific Office Automation seeks a results-driven Helpdesk Manager to lead our IT support team and ensure delivery of managed services to our clients. You will oversee ticket handling, escalation, and resolution, while mentoring technicians and driving improvements in service delivery. Responsibilities include process documentation, KPI development, and cross-team collaboration to resolve complex issues. A focus on customer satisfaction and ongoing staff development is essential. #J-18808-Ljbffr Pacific Office Automation Inc.
Vacancy posted more than 2 months ago
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