AI Solution Specialist

Job Description

We are not partnering with agencies on this role. Direct applicants only.

About congruentX

congruentX is an AI-native CRM modernization and Mission Critical Agent company. We help organizations transform their Sales, Service, Marketing, and Contact Center operations by combining exceptional people with AI agents to deliver measurable business outcomes.

We are customer obsessed and we move fast. We measure success by the value we create for our clients, not by the hours we bill, and our engagements are outcomes-contracted. When our customers win, we win.

The Role:

This is not a “watch from the sidelines” role. We are not traditional consulting. No endless PowerPoints. No protecting billable hours. We focus on Outcomes: Humans + AI. Outcome-based. Faster. Better. Most cost effective. Your job is to learn fast, work hard, and build real AI solutions that matter for our customers.

You’ll work alongside senior leaders to help Customers modernize CRM platforms, deploy AI agents, and transform how work gets done. You’ll support AI agent and workflow design, pre-sales strategy and solution development, customer demos and proof-of-concepts, and business process transformation. You’ll build demos, prototypes, and real AI solutions, not just talk about them. You’ll also create reusable assets and playbooks that make our delivery scalable. You’ll get real exposure to enterprise AI transformation and a clear career path into AI Solution Consulting, Architecture, and Leadership.

Who We’re Looking For:

A recent graduate or soon-to-be graduate who is early in their career and obsessed with AI. You are naturally curious about AI, automation, and emerging technology. You are strong analytically and able to break down complex business problems into clear, solvable pieces. You are comfortable working directly with senior leaders and Customers, and you’re excited to build demos, prototypes, and working solutions. You use AI tools every day and are eager to go deeper. Internships, class projects, and things you’ve built on your own count. You do not need years of experience. You do need to be smart, curious, and hungry to build.

We’re looking for people with:

• Humility: You know you don’t have all the answers, and you’re eager to learn from those around you.
• Resilience: You respond to setbacks by getting better, not by backing down.
• Curiosity: You want to understand how businesses work, why customers buy, and how technology changes the game.
• An obsession with continuous improvement: You hold yourself to a high standard and keep raising it.

Tampa area required. You must live in, or be willing to move to, the Tampa area. You must also be authorized to work in the United States without current or future employer sponsorship.

Benefits & Total Rewards:

• Medical, dental, and vision insurance with multiple plan options
• HSA and FSA options for pretax health savings
• Employer-paid life and AD&D insurance
• Employee-paid Short- and long-term disability coverage
• Adoption assistance up to $5,000
• Free EAP with counseling, legal, and caregiving support
• Commuter benefits with pretax savings
• Discounted gym memberships and wellness programs
• Free Calm app access
• On-demand training and professional development

congruentX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Human led. AI accelerated. Outcomes delivered.

We appreciate your interest in joining our team! To ensure all candidates are considered consistently, please submit your application through this posting rather than contacting our team directly.