PROGRAM MANAGER

Job Description

Job Description

Make a DifferenceProgram Manager 

Resources for Human Development (RHD)
Pennsylvania
Full-Time
DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development (RHD) , we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking compassionate, dedicated professionals who are looking for more than a paycheck. We're looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed.

Whether you're advancing your career in human services or bringing years of experience supporting individuals with Intellectual and Developmental Disabilities (IDD) and Autism, we provide the training, support, and opportunities needed to help you thrive.

About Resources for Human Development (RHD)

For more than 50 years, Resources for Human Development (RHD) has been dedicated to improving lives through high-quality services and support. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice.

The Lifesharing Program supports individuals with Intellectual and Developmental Disabilities and Autism through person-centered services that foster independence, meaningful community participation, and lifelong growth.

Every day, our team members make a meaningful impact by helping people achieve their goals and live fulfilling lives.

Why Join Our Team?Competitive Pay & Benefits

• Competitive compensation
• DailyPay, access your earned wages before payday
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program (EAP)
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Paid training programs
• Professional development opportunities
• Certification opportunities
• Leadership development programs
• Career advancement opportunities
• Opportunities across multiple service lines

Meaningful Work That Matters

• Make a difference every day
• Support individuals and families
• Build meaningful relationships
• Strengthen communities
• Join a mission-driven organization

What You'll Do

As a Program Manager, you will:

• Provide guidance and leadership to CIS/ES including supervision as assigned by the Program Director 
• Assist in interviewing new CIS/ES candidates. 
• Manage site scheduling including all callouts, no-shows, and time-off requests to provide coverage as needed
• Provide CIS/ES’s training and mentoring that supports staff development and document and address any identified needs for improvement
• Participate in and attend planning and team meetings for participants
• Respond appropriately to crisis situations by notifying the appropriate persons, completing/submitting incident reports
• Report any medical concerns to the ADRCS immediately
• Develop and coordinate the planning of monthly consumer activities and ensure their implementation
• Provide day-to-day program support to ensure services are provided per the ISP
• Manage, monitor, and reconcile all site and consumer-related expenditures as required
• Oversee the maintenance, upkeep and safety of the physical site and site vehicles, reporting needed repairs, upkeep, and conditions to the ADRCS.  
• Monitor and ensure the timely and accurate completion of documentation and communicate issues and/or problems directly to ADRCS
• Participate in quality assurance activities as assigned
• Participate in bi weekly on-call responsibilities as needed 
• Oversee the daily operations of assigned residential homes and ensure high quality services are provided
• Supervise Crisis Workers
• Create a safe, supportive, and empowering environment for individuals receiving services 
• Promote independence, self advocacy, and meaningful community engagement
• Ensure appropriate staffing coverage and manage employee schedules 
• Conduct employee training, orientation, coaching and performance management activities
• Monitor medication administration processes and support medication management compliance
• Maintain accurate documentation, consumer records and electronic health records 
• Ensure compliance with state regulations, licensing requirements and organizational policies
• Monitor home safety, conduct inspections and oversee emergency preparedness activities
• Train and coach employees on individual-specific needs, medication procedures, program requirements and job competencies 
• Other duties as assigned

Who We're Looking For

You may be a great fit if you are:

✔ Compassionate
✔ Dependable
✔ Patient
✔ Team-Oriented
✔ Service-Focused
✔ Professional
✔ Positive
✔ Committed to Helping Others
✔ Organized and Detail-Oriented
✔ Skilled at Building Relationships and Partnerships

QualificationsRequired

Candidates must meet one of the following education and experience requirements:

• Demonstrates a strong working knowledge of the appropriate regulations, RHD values and program policies and procedures. 
• A master's degree in social work, psychology, rehabilitation, activity therapies, counseling, education or related fields and 3 years of mental health direct care experience
• A bachelor's degree in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling, education or a related field, or be a registered nurse;  and 5 years of mental health direct care experienc
• Five (5) years of experience directly supporting individuals with intellectual disabilities or autism.
• 2 Years supervisory experience 
• Specialization in one or more of the following vocational domains: competitive integrated employment, self-employment artisan/maker or self-employment urban agriculture, community participation supports
• Excellent organizational, communication, and problem-solving skills
• Proficiency with Microsoft Office and basic computer systems
• Valid driver's license
• Reliable transportation and ability to travel throughout assigned service areas
• Ability to maintain required clearances, certifications, and compliance standards

Schedule

• Full-Time
• Schedule based on program and business needs
• Flexibility to work evenings, weekends, and holidays as needed
• Participation in an on-call rotation required
• Regular travel throughout Pennsylvania for home visits, provider support, and meetings

Physical Requirements

• Ability to frequently sit, stand, and walk
• Ability to reach, bend, kneel, stoop, crouch, and climb stairs as needed
• Ability to use computers, telephones, and standard office equipment
• Ability to communicate effectively through speaking, hearing, and visual observation
• Ability to exert up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds continuously
• Ability to perform essential job functions with or without reasonable accommodation

Apply Today

Some jobs pay the bills. Some jobs build careers. This job changes lives.

If you're looking for meaningful work where your compassion, expertise, and commitment help individuals with disabilities achieve greater independence and success, we encourage you to apply today.

Join our team and become the reason someone has a better day.

About Our Organization

Resources for Human Development (RHD) is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.