Service Advisor Customer Service Representative
We are seeking an organized, customer-focused Service Advisor / Administrative Specialist to join our Service Department team in Southern NH!!
shift: First
work hours: 7:30 AM - 5 PM
education: High School Responsibilities
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
No automotive experience required!! This is a purely administrative support role working side-by-side with our Service Manager and team. It is a fantastic entry-level opportunity for recent high school or college graduates, or anyone looking to build a career in office administration within the Automotive industry!
Key Responsibilities- Process service department paperwork and documentation accurately.
- Perform data entry, handle purchase orders, and receive invoices.
- Answer incoming phone calls and assist walk-in customers with basic scheduling (e.g., oil changes).
- Support daily workflow side-by-side with department managers.
- strong computer skills (Microsoft Word and Excel).
- Excellent phone etiquette and customer service skills ("smiling and dialing").
- High attention to detail and strong organizational skills.
- Team player! Able to work with small team.
- Willingness to learn—we will train you on the rest!
- Screenings: Must pass a 9-panel drug test and a criminal background check.
- Process: Virtual Interview
salary: $25 - $30 per hour
shift: First
work hours: 7:30 AM - 5 PM
education: High School Responsibilities
- Seeking an energetic, organized, and customer-focused Service Advisor / Administrative Specialist to join our Service Department team. Working directly alongside our Service Manager and the current Service Advisor team, you will serve as a key administrative support system for day-to-day operations.
Important Note: This is not a traditional sales/dealership service advisor position. There is no high-pressure upselling involved, nor is compensation tied to sales commission. - Administrative & Process Paperwork: Accurately complete, process, and organize service department paperwork and documentation.
- Data Entry & Financial Records: Enter service data, process purchase orders, and organize invoices.
- Customer Communication: Manage incoming phone calls with a friendly tone and professional demeanor.
- Counter & Scheduling Support: Assist occasional walk-in customers and schedule basic service appointments (e.g., routine oil changes).
- Team Collaboration: Work side-by-side with the Service Manager and Service Advisor team to ensure smooth department workflow.
- Active Listening
- Typing Skills
- CUSTOMER ORDERS/SALES
- Customer Service
- Customer support
- Telephone Etiquette
- Follow-up
- Client Service
- Basic Software Skills
- Basic Computer Skills
- Data Entry
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Administrative support
- Invoices
- Payments
- Years of experience: 1 year
- Experience level: Experienced
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
Vacancy posted more than 2 months ago
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