director/fraud & bsa

Job Description

Job Description

Our Purpose

To create joy and ignite Michiganders’ Impossible Dreams.

Shared Commitments 

At orsa, our commitments start with our purpose and are guided by our vibrantly lived values.  We walk together toward strategic ends, galvanized by regenerative leadership and a growth orientation which moves us toward our human potential, so that we can support Michiganders in shaping the life they desire.

Role Purpose

The director/fraud & bsa is the designated BSA Officer responsible for all aspects of organizational BSA compliance and Fraud. This individual will be responsible for fraud and BSA detection, prevention, and investigation. This position is responsible for developing/updating methodologies associated with fraud mitigation. This individual is responsible for ensuring compliance with BSA related regulations and develops policies and procedures to manage risk. This position is responsible for the oversight of the vendor management program, business continuity program. This position requires maintaining confidentiality with member/team member information, as well as communicating with and supporting team members and other departments and branches.

This position has a minimum salary of $92,100 , but your offer amount may be increased with relevant work experience and transferable skills.

Primary Responsibilities 

As an impact-driven team, our work is collaborative and dynamic. This role, like all positions at orsa, will be counted on to perform a variety of tasks as directed by leadership. Some of the core deliverables for this role are:

• Participate on the Leadership Team, which includes participation in the annual leadership planning session and various management committees.
• Prepare the annual budget for area of responsibility to actively manage the operational expenses.
• Develop reporting processes related to non-compliance, policies and procedures to aid in risk control, training for fraud reduction, the credit union BSA program, resources for informing/educating staff about fraud and related issues, as well as controls, policies and procedures to prevent fraud.
• Manage Fraud & BSA related risk issues; all aspects of complex deposit accounts; the credit union BSA program; payment/plastic card fraud; detection and prevention of deposit fraud; compliance with insurance/bond requirements; compliance with the Red Flags Rule and OFAC.
• Assist in the development of the BSA risk assessment and risk assessments other products/services.
• Review organizational non-compliance with regards to Fraud and BSA Risk controls.
• Supervise the resolutions of fraud case investigation.
• Support and provide help on all types of fraud activities.
• Ensure the submission of SARs.
• Ensure the daily oversight of suspicious fraud activity, including the monitoring of internal reports, investigation through research and internal inquiry, and documentation of findings.
• Oversight of the fraud monitoring and reporting, including high-risk business accounts, bill pay transactions, and potential check kiting.
• Review and recommend actions in response to various branch and department related requests and provide overrides when appropriate.
• Respond to inquiries regarding fraud and BSA policies and procedures.
• Liaison with law enforcement. This includes opening cases and communications regarding fraud situations.
• Maintain reporting which is related to credit union fraud losses.
• Oversight of branch loss debriefs relating to fraud loss situations that occur.
• Be actively involved with various industry fraud groups (NOLPA, IAFCI, etc.).
• Oversight of branch staff annual fraud training.
• Oversight of the cybersecurity/digital fraud monitoring and investigations.
• Oversee the vendor due diligence program.
• Responsible for oversight of the Business Continuity Plan and Compliance Program.
• Responsible for BSA compliance reporting to the Board of Directors.
• Perform other duties as directed by leadership.

Qualification and Competency Requirements

As an organization focused on creating belonging, we appreciate that outstanding team members have different roads to excellence. Therefore, we don’t compromise on capability but are capability but use qualifications as guidelines. Typically, we’d expect a great director/fraud & bsa to have built capabilities through experiences that would include a minimum of:

• Education:  High school diploma or equivalent.  
• Work Experience: 
  • 2-4 years of leadership experience. 
  • 6-8 years of related fraud/bsa experience. 

• Professional Credentials and/or Certifications: 
  • Ability to obtain BSA certification within the first year. 

The outcome of experience is our priority, so proficiency will be evaluated over means of acquiring it. Necessary competencies include:

Leadership

At orsa, whether we serve as managers, lead cross-functional teams or initiatives, or simply lead ourselves, we are all leaders. The following leadership competencies are expected of all team members within a leadership capacity.

• Core Adaptive Capabilities: Systems thinking, pattern recognition, scenario planning and learning agility
• Human Centered Leadership: Empathy, emotional intelligence, psychological safety, inclusive leadership, purpose-drive motivation
• Strategic Thinking & Innovation: Horizon planning, breakthrough thinking, calculated risk taking, experimentation mindset
• Execution in Ambiguity: Decisive action despite uncertainty, agile implementation, resource flexibility, change leadership
• Technology & Data Fluency: Digital acumen, data literacy, ecosystem thinking, ethical technology use

Work Model and Conditions: Hybrid

This position works in-office where working conditions, lighting, temperature, audio, and workspace are all sufficient. This position also works from home, where an appropriate work environment is required. Work requires the ability to constantly operate a computer and the ability to read, type, and communicate. Work may require the ability to move work-related supplies weighing up to 10-15 pounds.

The hybrid classification provides the opportunity to flex with purpose, empowering team members to work in locations best suited for work and life. In that spirit, those in a hybrid role are encouraged to maintain a commutable proximity to their primary work location because:

• The organization expects hybrid team members to attend certain meetings in person
• Managers may require onsite work to support outcomes
• Work model classification is subject to change

As a team member of orsa, you’ll enjoy:

• Comprehensive medical, dental, and vision plans
• Generous paid time off package for all full-time team members 
• Up to 12-weeks paid paternity/maternity leave
• Lifestyle Accounts to help with your personal wellbeing
• Family Health Benefits
• Paid time off to observe all Federal Holidays
• Flexible work options depending on position
• A generous 401k match
• Numerous employee engagement activities
• Community Resource Groups
• Paid time off for occasions such as volunteering, caregiving, and family events

Contact/application information:

If this description appeals to you, please submit an application! A member of orsa’s talent acquisition team will be in contact with you shortly!

Equal Employment Opportunity Policy:

orsa credit union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. 

Disclaimer:

This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.

Please note that orsa credit union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!