Restaurant Assistant General Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development

Assistant General Manager — $20–$22/Hour + Tips
Capriotti’s Sandwich Shop | Midlothian, VA
35 Le Gordon Dr., Midlothian, VA 23114
Full-Time Position

Ready to Take the Next Step in Your Restaurant Management Career? Join the Capriotti’s team in Midlothian!

We’re looking for a motivated, experienced, and dependable Assistant General Manager who is passionate about great food, exceptional customer service, and building a strong team.

Pay: $20–$22 per hour + tips

As Assistant General Manager, you’ll work closely with the Owner/General Manager to oversee daily restaurant operations, lead and develop team members, maintain high standards, and ensure every guest enjoys an outstanding experience.

This is an exciting opportunity for someone who enjoys leading by example, thrives in a fast-paced environment, and is ready to take on greater responsibility in restaurant management.

We're looking for someone who can balance strong leadership with a hands-on approach and help create a positive, productive, and welcoming environment for both guests and employees.

What You'll Do

• Assist the General Manager with overseeing daily restaurant operations and ensuring smooth, efficient shifts.
• Lead, motivate, and support team members while creating a positive team environment.
• Help hire, train, coach, and develop employees to build a strong and dependable team.
• Ensure excellent customer service and consistently deliver a great guest experience.
• Oversee food preparation and ensure all Capriotti’s menu items meet quality, accuracy, and presentation standards.
• Monitor food safety, sanitation, cleanliness, and overall restaurant standards.
• Help manage labor, scheduling, and team productivity.
• Assist with inventory management, ordering, receiving, and controlling food waste.
• Monitor restaurant performance and help achieve sales and operational goals.
• Handle guest concerns and resolve issues professionally and efficiently.
• Ensure opening, closing, and shift-change procedures are completed properly.
• Communicate effectively with the General Manager, shift leads and team members regarding daily operations and areas for improvement.
• Hold team members accountable while providing encouragement, guidance, and support.
• Step in wherever needed to keep restaurant operations running smoothly.

What We're Looking For

• Have previous restaurant experience in a leadership or supervisory role.
• Have strong leadership skills and enjoy coaching and developing others.
• Understand the importance of customer service and creating a great guest experience.
• Are organized, dependable, and comfortable taking initiative.
• Can manage multiple responsibilities in a fast-paced environment.
• Have strong communication, problem-solving, and decision-making skills.
• Understand food safety, sanitation, and restaurant operating procedures.
• Are comfortable helping manage labor, inventory, and daily restaurant operations.
• Lead by example and aren't afraid to jump in and work alongside the team.
• Have a positive attitude and take pride in your work.
• Are available to work a flexible schedule, including evenings and weekends.

Previous Assistant Manager or restaurant management experience is strongly preferred. We're looking for someone who is ready to take ownership, support the General Manager, and help lead the restaurant to success.

Why Capriotti's?

• $20–$22 per hour + tips
• Full-time leadership opportunity
• Flexible scheduling based on business needs
• Employee discounts
• Leadership training and professional development
• Opportunities for advancement and career growth
• Supportive, team-oriented work environment
• Opportunity to grow with an expanding national restaurant brand

About Capriotti's

Capriotti’s Sandwich Shop is a fast-growing fast-casual restaurant brand with nearly 200 locations nationwide. We're known for our award-winning sandwiches, quality ingredients, and friendly service.

Our mission is simple: "Sharing Our Passion One Sandwich at a Time." We're looking for leaders who share that passion and want to help us create great experiences for our guests and our team.

Ready to Join the Team?

If you're an experienced restaurant leader who enjoys developing people, delivering exceptional customer service, and taking pride in restaurant operations, we'd love to meet you!

Apply today and take the next step in your restaurant management career with Capriotti's Sandwich Shop in Midlothian, VA.