Director of Food & Beverage

Description

Our esteemed hotel is looking for a passionate food and beverage manager! You'll ensure each guest receives world-class service by managing all aspects of our food and beverage department, including our incredible staff. Ideally, our applicant is a go-getter with hospitality experience and an unrivaled dedication to customer satisfaction. If this sounds like you and you're up for a challenge, please apply!

Responsibilities

• Strategic Vision: The ability to develop and implement menus that align with the establishment's standards and market trends.
• Financial Acumen: Proficiency in budgeting, forecasting, and cost analysis to ensure profitability.
• Leadership Skills: Strong leadership to manage staff, negotiate with suppliers, and align departmental objectives with organizational goals.
• Culinary Expertise: A deep understanding of culinary trends, customer preferences, and the unique identity of the establishment.
• Communication Skills: Essential for coordinating dining venues, banquets, and catering services.
• Attention to Detail: Ensuring compliance with health and safety regulations and

maintaining service standards.
• Innovation: Keeping abreast of industry trends to enhance guest satisfaction and loyalty.
• Sustainability: Sourcing from suppliers who adhere to sustainable practices to

reduce environmental impact.
• Collaboration: Working closely with chefs, culinary teams, and other departments to create a cohesive dining experience.
• Risk Management: Developing contingency plans to handle unforeseen disruptions and diversifying suppliers.
• Customer Service - Providing top-notch customer service to meet the expectations of discerning clients and guests.
• Report on guest satisfaction scores and make suggestions
• Supervise current food and beverage staff to ensure high-performance standards and hire and train new staff
• Monitor and maintain product, supplies, and labor costs
• Ensure the smooth and successful operation of the hotel's food and beverage department including menu development, staff oversight, customer service, budget, and schedule
• Write and implement departmental operation schedules

Qualifications

• Displays strong leadership qualities and an emphasis on customer satisfaction
• Understanding of national food and health safety regulations
• Food handling license
• Experience with hospitality customer relationship management systems preferred
• High school graduate or equivalent, degree in hospitality management preferred