Administrative Assistant

Position Title Administrative Assistant Days - Full Time Great Bend Medical Office Building

Position Summary / Career Interest: Onsite Administrative Assistant for the Great Bend Administrative Office Full Time, Monday - Friday 8am-5pm Under the supervision of the Great Bend Campus Administrator, the Administrative & Credentialing Coordinator is an Administrative Assistant position that provides administrative support to Great Bend campus leadership while coordinating medical staff credentialing activities. This position demonstrates commitment to the department and organization, serves as a team player in support of office operations and administrative functions, and represents a positive role model through professionalism, confidentiality, and exceptional customer service.

Administrative Responsibilities

• Provides high-level, onsite administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling appointments.
• Coordinates between several areas or with other organizations to schedule meetings and/or travel times that are convenient and accurate for all concerned parties.
• Duties include general clerical, receptionist, and project-based work.
• Must project a professional company image through in-person and phone interaction.

Credentialing Responsibilities

• Under the supervision of the Health System Director of Credentialing, provides administrative support and coordinates processes related to the credentialing, privileging, and onboarding of physicians, advanced practice providers, and allied health providers for professional staff membership and hospital privileges at the Great Bend campus.
• This position supports medical staff operations by maintaining credentialing applications and files, providing administrative support related to medical staff bylaws and policies, and providing support for committees and related activities.
• Serves as a resource regarding regulatory and accreditation requirements, including CMS, CIHQ, and NCQA delegated credentialing standards.
• Demonstrates the ability to effectively manage multiple priorities, perform well under pressure, and maintain a high level of accuracy, professionalism, and confidentiality.

Responsibilities and Essential Job Functions

• Provides administrative support to others in the administrative office, exercising confidentiality, tact and diplomacy.
• Maintains assigned executives’ appointment schedules by planning and scheduling meetings, conferences, teleconferences and travel.
• Assists in managing policies and work instructions for compliance with regulatory standards and to improve the overall operation of the facility.
• Develops forms as needed and receives appropriate approval.
• Maintains office supply inventory by checking stock to determine inventory levels, anticipating needed supplies, evaluating new office products, placing and expediting orders for supplies, and verifying receipt of supplies.
• Greets and directs visitors as needed.
• Answering phones and routing calls or taking messages as appropriate.
• Composes, assembles and distributes materials (agendas, notices, minutes, reports, presentations, etc.) for meetings and submits to appropriate leader for review.
• Attends meetings and takes minutes as assigned.
• Performs and tracks follow up as needed.
• Prepares, scans, copies, and distributes documents and written correspondence as requested.
• Assists and provides coverage for team members when needed.

Credentialing

• Coordinates gathering of primary source documentation for new hospital-employed applicants (medical staff, APP, allied health personnel) to present to Credentialing Committee as directed by Medical Staff Affairs.
• Assists in implementing processes to adhere to regulatory requirements relating to credentialing.
• Regularly verifies compliance with CMS guidelines by checking for sanctions against Medical Staff members and alerting leadership of any sanction activity.
• Processes NPDB reports for initial, reappointments and when additional privileges are requested.
• Notifies appropriate internal and external parties of new provider numbers or providers that have resigned and relinquished staff status.
• Compiles and distributes quality information; enters demographic and credentialing data; forwards credentialing applications for approval; and prepares and mails congratulatory letters.
• Conducts all applicable practice licensure verifications, as well as background and reference checks in accordance with policy.
• Maintains credential files that contain confidential and protected information by securing physical documents and maintaining electronic documents in a secured centralized application.
• Queries demographic and statistical information and distributes data to requesting party.
• Performs daily projects for quality control to maintain regulatory standards and accrediting requirements and may facilitate accreditation survey processes.

Required Education and Experience

• High School Graduate or equivalent
• 2 or more years administrative or clerical experience

Preferred Education and Experience

• Associates Degree from an accredited college or university

Preferred Licensure and Certification

• Certified Provider Credentialing Specialist (CPCS) - National Association of Medical Staff Services (NAMSS) within three years of hire

Time Type: Full time

Job Requisition ID: R-58201

Important information for you to know as you apply

The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion. The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link View email address on click.appcast.io. Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

About The University of Kansas Health System

As part of the region’s premier academic medical center, The University of Kansas Health System in Kansas City is a world-class healthcare provider and destination for complex care and diagnosis. We are driven by our commitment to service, continuous improvement and to the highest degree of excellence. Collaboration between physicians, nurses, researchers, educators and other professionals who share their expertise leads to exciting discoveries and life-changing treatments for the people we serve.