Customer Service Specialist

Custom Orders RepresentativeKenosha Branch12355 Uline Way, Kenosha, WI 53144Fast, friendly and customer-focused. As a Uline Custom Orders Representative, youll support custom and drop ship orders, serving as liaison between our vendors and customers to deliver an exceptional experience our customers love!Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.Position ResponsibilitiesGuide and process customer inquiries regarding custom print and drop ship orders in a collaborative call center using world-class technology.Act as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery to our customers.Be a product expert to understand customers' needs and provide effective solutions and exceptional customer service.Review and edit customer artwork for their custom orders to ensure it is production ready.Minimum RequirementsHigh school diploma or equivalent. Bachelor's degree preferred.2+ years of relevant customer service experience.Experience with Adobe Illustrator and Photoshop preferred.BenefitsComplete health insurance coverage and 401(k) with 6% employer match that starts day one!Multiple bonus programs.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.Employee PerksCaf featuring affordable daily meal options from local restaurants.On-site fitness center and beautifully maintained walking paths.Best-in-class, clean, modern facilities.About UlineUline, a family-owned company, is North Americas leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.EEO/AA Employer/Vet/Disabled#LI-CB2#CORP(#IN-PPCS)#ZR-ALLCORP