Cloud Architect

1. Platform Architecture & Multi-Tenant Administration

• Architect implement and maintain the state-wide CrowdStrike Falcon platform architecture across multi-tenant environments (CID hierarchy RBAC policy groups).
• Oversee sensor deployment strategies policy prevention/detection tuning custom rule creation (IOAs/IOCs) and feature rollout schedules across diverse agency environments.
• Manage CrowdStrike platform health agent updates host group management and agent troubleshooting across Windows macOS Linux and virtualized workloads.

2. Tier 3 Incident Escalation & Response Engineering

• Act as the final technical escalation point for complex endpoint threats zero-day vulnerabilities and persistent malware identified by Tier 1/2 SOC analysts.
• Execute advanced containment remediation and live forensics using Real-Time Response (RTR) and custom scripts during critical incidents.
• Partner with SOC Analysts and Incident Response teams to refine playbooks minimize Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR) and drive risk reduction.

3. Integration Automation & Data Pipeline

• Design and support telemetry integration between CrowdStrike Falcon central SIEM/SOAR platforms network defenses and threat intelligence feeds.
• Introduce new integration ideas to better levergage existing security tools.
• Leverage CrowdStrike Fusion SOAR workflows to automate routine containment notifications and response actions.
• Align endpoint security strategies with Identity Threat Detection and Response (ITDR) and Cloud Security Posture Management (CSPM) modules as platform needs evolve.
• 4. Stakeholder Enablement Training & Vendor Management
• Translate complex technical threat data into actionable guidance for agency IT administrators and executive leadership.
• Develop dashboards using the CrowdStrike API to collect daily vulnerability data and other key metrics providing clear and actionable visibility into the enterprise environment.
• Develop standardized operating procedures (SOPs) deployment guides and platform hardening specifications for state agency IT partners.
• Serve as the primary technical point of contact with CrowdStrike engineering and technical account managers (TAMs) to drive feature requests and resolve critical bugs.
• Provide formal and informal technical mentoring and training to Tier 1/2 SOC staff.

Required Technical Experience

• Platform Mastery: 4 years of hands-on experience engineering deploying and maintaining CrowdStrike Falcon at enterprise scale (10000 endpoints).
• Tier 3 IR Capabilities: Demonstrated proficiency using CrowdStrike Real-Time Response (RTR) writing custom IOAs/IOCs and performing endpoint threat hunting.
• OS & Scripting: Strong knowledge of Windows Linux and macOS internals along with scripting capabilities (PowerShell Python Bash) for automated remediation and API integration.
• Security Ecosystems: Solid grasp of network security (firewalls IDS/IPS) Identity & Access Management (AD/Entra ID) patch management vulnerability assessments and MITRE ATT&CK framework mapping.

Required Certifications (Must hold at least one active certification)

• CrowdStrike Specific (Highly Preferred):
• CrowdStrike Certified Falcon Administrator (CCFA)
• CrowdStrike Certified Falcon Responder (CCFR)
• CrowdStrike Certified Falcon Hunter (CCFH)
• Industry Certifications:
• CISSP GCFA GCIH GSEC CISA or equivalent advanced security credential.

Professional & Soft Skills

• Integrity & Ethics: Unwavering commitment to confidentiality integrity and compliance standards necessary for state government operations.
• Communication & Translation: Proven ability to explain technical risk to non-technical stakeholders and state agency leaders clearly.
• Complex Problem Solving: High analytical capability to navigate complex multi-tenant environments agency-specific constraints and conflicting operational priorities.
• Collaboration & Inclusion: Strong interpersonal skills with a commitment to fostering a diverse supportive and team-oriented working environment.

Preferred Qualifications

• Prior experience in state/local government (SLTT) higher education or large-scale multi-tenant enterprise environments.
• Experience integrating CrowdStrike Falcon APIs with external automation platforms or SIEMs (e.g. Splunk Microsoft Sentinel Palo Alto Cortex).
• Familiarity with federal/state compliance frameworks (NIST SP 800-53 CJIS HIPAA IRS Pub 1075).