Shift Leader
Dunkin'
Dunkin' Now Hiring: Immediate Opening for a Highly Skilled Shift Leader
Are you looking for a fun, dynamic work environment where your leadership skills can shine? Do you thrive in a team setting that values enthusiasm and a guest-first attitude? If so, Dunkin' has the perfect opportunity for you!
Join Dunkin', America's favorite all-day stop for coffee and baked goods, as a talented Shift Leader. You'll develop valuable skills in team coaching, operational excellence, and customer service while working with a loving and motivated crew. This role offers a chance to grow your career in the vibrant Food & Beverage industry with a brand known for quality and customer loyalty.
Key Responsibilities
- Coach and motivate crew members to deliver a delicious and friendly guest experience
- Set goals, assign jobs, and provide timely feedback to support a respectful team environment
- Communicate shift priorities, goals, and results effectively with your team
- Support training efforts and foster a positive, enthusiastic workplace culture
Operational Excellence
- Create and maintain a guest-first culture in the restaurant
- Ensure all Brand standards, recipes, and systems are executed accurately
- Resolve guest concerns promptly using Dunkin's recommended recovery process
- Maintain a safe, secure, and healthy work environment by following safety and sanitation guidelines
Skills and Qualifications
- Fluent in English with strong math and writing skills
- Experience in restaurant, retail, or supervisory roles preferred
- Basic computer skills and ability to lead a team effectively
- At least 18 years of age (where applicable); High School diploma or equivalent preferred
Vacancy posted 1 day ago
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