SRS - Urgent Care - LVN - Full Time - Day Shift

Job TitleAssists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population.Required Qualifications:California Licensed Vocational Nurse (LVN) - CA Board of Vocational Nursing & Psychiatric Technicians -REQUIREDAHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIREDACLS Certification (Advanced Cardiac Life Support) - American Heart Association -REQUIREDVocational Nurse IV Therapy/Blood Withdrawal Certification - Various-Employee provides certificate -REQUIREDPediatric Advanced Life Support (PALS) - American Heart Association -REQUIREDPreferred Qualifications:1 Year LVN experience in a clinical area.Ambulatory care experience.Essential Functions:Clinical expert Demonstrates technical expertise and competency, and works within scope of practice. Acts as a clinical resource as needed. Partners with providers to continuously learn and expand clinical knowledge base. Maintains current knowledge of medications and administration techniques.Communication and teamwork Participates in technical and clinical in-services, customer service training, mock codes and pharmacy fairs. May act as preceptor for new nurses. Uses positive communication skills, identifies issues, makes suggestions related to access, patient care and patient satisfaction to immediate supervisor and offers solutions for resolution in cooperation with other team members. Gives and receives feedback about care and service delivery in a positive and constructive manner. Displays a willingness to float and assist in other departments and at other sites. Attends and participates in departmental and unit activities such as meetings and training. Performs all other duties as required by Director, Patient Care Manager, coordinator, lead, or supervisor.Department efficiency and effectiveness Ensures prompt and efficient return of messages according to established policy. Troubleshoots and resolves problem calls. Responsible for receiving ancillary results, routing to provider and forwarding to medical records as appropriate. Monitors patient flow and provider schedules. Completes daily tasks to ensure quality and meet service standards. Reviews charges for accuracy and completeness. Follows policy and procedure for entering items into OCM. Completes work within assigned hours. Demonstrates clear knowledge and accountability of quality regulations and standards for department. Maintains quality assurance book/list on unit. Performs all other duties as required by Director, Patient Care Manager, coordinator, lead, or supervisor.Nursing skills Demonstrates clinical nursing skills in Urgent Care as measured by providing direct patient care and successfully performing nursing tasks in assigned area. Demonstrates technical expertise and competency within established scope of practice. Uses universal precautions and demonstrates knowledge and practice of infection control policies and procedures.Patient education Provides specific educational materials and individual teaching in partnership with providers.Phone management Listens to patients, collects pertinent information, recognizes the urgency of patient's problem and routes to providers as necessary. Returns phone calls according to provider instruction. May schedule patient appointments. Clearly documents information in patient's clinical record or departmental logs. Types proficiently and accurately; has the ability to proof work. Consistently abides by and demonstrates the Sharp Healthcare Telephone Standards.Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.